REF116429J-Lead Associate - Transactional Quality (Accounts Payable) - Gurgaon (WFO Only) - US Shift (3:30pm to 12:30am)
WNS Global Services
Gurgaon, HaryanaPosted Discovered via the company's careers siteMatch locked
Full-timeAccounting & Finance Jobs
About the role
Job Description Act as the primary point of contact for quality-related queries and escalations from the client. Share quality performance reports, error trends, and improvement plans with clients. Participate in client review meetings and calibration sessions. Provide updates on process quality, SLA adherence, and corrective actions. Discuss root cause analysis findings and recommend process impr
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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