Quality Advisor
Queensland Government
Brisbane, Brisbane RegionPosted Discovered via the company's careers siteMatch locked
Full TimeCustomer Services Jobs
About the role
As the Quality Advisor, you will:- Monitor Victims Advocate Service Contact Centre interactions to assess service delivery quality against approved quality standards, procedures and service expectations, ty and identify coaching, training and development needs.- Identify coaching and development needs arising from quality reviews and provide relevant insights and feedback to Team Leaders to suppor
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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