Psychologist
About the role
Key Responsibilities
• To provide the first point of contact for employees accessing Lyra Hungary services
• To provide all the services to which the caller is entitled to in a professional and respectful manner
• To accurately capture all information on the database pertinent to the clinical management of the case
• To adhere to all clinical protocols, procedures and operational standards as laid out by Lyra
• To keep abreast of developments within client organisations and with changes to service offerings
• To attend all relevant meetings, training and staff support groups
• To attend regular and scheduled counselling supervision with the external counselling supervisor
• Carry out any other relevant work related duties as required by the Clinical Lead.
Qualifications
• Masters Psychology degree is essential
• Minimum of two years experience in counselling is preferred
• Postgraduate training for Expert Psychologists in Counselling would be an advantage
Experience
• Experience working in an EAP environment will be an advantage, but not essential
• Experience of providing telephonic and live chat counselling and support
About You
• Skilled in providing Solution Focused Therapy to clients.
• Must be able to undertake therapy in a minimum of two languages - Hungarian and English.
• Will have the ability to merge Clinical and EAP focus.
• Organised with the ability to plan and prioritise workload effectively.
• Continuous improvement mind-set - looking at opportunities to innovate & improve.
• Honest, loyal, and full of integrity.
• Takes ownership and is a pragmatic problem solver.
• Ability to ensure accuracy of data and maintain confidentiality, with high attention to detail.
• Excellent verbal and written communication.
• Ability to follow procedures accurately and record actions taken at all stages.
• Is passionate, enthusiastic, and excited about the opportunity, recognising where they can add value.
• Strong time management skills
• Flexible and adaptable to a fast-paced environment.
• Ability to work to deadlines and under pressure.
Additional information
Not included in the source posting: benefits.
Skills
Who can apply
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