Product Lead, Lumen Frontier

Success means we're not simply improving the consistency of what exists today. We're expanding what teams believe is possible - and then making those possibilities repeatable.

You'll know we're succeeding when:

• We're solving meaningful customer problems and can point to experiences that are materially better because Frontier got involved.
• We're identifying important new technologies and interaction models early, understanding their potential through real experimentation rather than speculation.
• Teams seek out Frontier when they have an ambitious, complex or emerging experience problem to solve.
• Experiments move quickly from idea to prototype to customer learning - and the strongest ideas have a clear path into production.
• The CommBank app and NetBank have powerful Local Libraries that enable each experience to evolve while remaining connected to Lumen.
• Great ideas don't stay isolated. Patterns and capabilities proven through Frontier find their way into Lumen, Local Libraries and other experiences.
• Frontier continually raises the bar for what great digital craft looks and feels like at CommBank.
• We can demonstrate not only the experiences Frontier has helped create, but the broader impact those ideas have had across our digital ecosystem.

What you'll bring

We're looking for someone who is energised by important problems where the answer isn't obvious.

You'll bring:

• A strong track record leading digital products from early discovery and experimentation through delivery, adoption and continuous improvement.
• Excellent product judgement - the ability to distinguish an interesting idea from an important opportunity and focus teams on the problems that matter.
• The ability to create an ambitious product vision and translate it into a focused strategy, roadmap and sequence of bets.
• Strong customer instincts and a deep curiosity about how technology can enable simpler, more intuitive and more useful experiences.
• Experience working across sophisticated digital products, platforms or ecosystems, ideally at significant scale.
• An appreciation for exceptional design craft and an understanding of how design systems, UI design and front-end engineering work together.
• Strong discovery and experimentation skills, using customer insight, data and prototypes to learn quickly and make decisions.
• Comfort operating with ambiguity. You won't always begin with a defined solution, roadmap or even a completely understood problem.
• The ability to move between exploration and execution - from asking "what if?" to working through what it takes to put something into customers' hands.
• The ability to build strong relationships and bring designers, engineers, product teams and senior stakeholders around a shared ambition.

You might have come to product leadership through Product, Design or Engineering. Experience with design systems, platforms, developer or designer tooling, emerging technology or experimental product teams would all be valuable.

But more important than any particular background is your ability to spot an important problem, imagine a materially better experience and lead a multidisciplinary team from possibility to reality.

We look forward to hearing from you!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 01/11/2026