Private Cloud AI Solution Architect

• Develops compelling customer proposals and critically reviews them, manages the expectations of internal stakeholders and customers, ensuring the meeting of customer's business and technical requirements are met.
• Quantifies the impact of the business problem(s), positions business value, identifies the strengths and weaknesses of the overall proposed solution to achieve long-term business objectives.
• Provides input to all global business units to address IT trends, requirements, gaps, or unmet needs.
• Translates outcome-based solutions into a functional solution design that aligns to the customers business needs and then translates that functional design into a technical design and architecture that can be scaled to accommodate growth.
• Communicates how the solution value propositions address customer business needs.
• Tracks leading-edge and emerging technologies.
• Contributes to industry development for one or more domains through conferences (content support/presentations, demos, booth support) and industry events, while also monitoring social media.
• Incorporates an understanding of technology trends within the IT industry, as well as the customer's industry.
• Actively gathers and applies competitive intelligence as a critical component of account support.
• Drives the Account Business Planning process, leveraging knowledge of industry trends and the customer's technical environment.
• Participates in deep-dive discussions and partners with the account team to build customer relationships at all levels by advocating and presenting technical strategies for a customer's transformation.
• Produces in-depth comparative analysis of alternative approaches to meet solution requirements.
• Develops, configures, and right sizes an optimal workload solution, balancing cost, scope, scale, boundaries, and benefits to deliver superior value and increase the win rate.
• Leverages deep knowledge of partner products and services and adjusts strategies to leverage the relationship between the service provider/partner and the customer.
• Successfully transfers knowledge to external partners to deliver effective solutions to customers.
• Proactively builds the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up-selling, and cross-selling opportunities) within the account.
• Monitors the account pipeline and nurtures active deals from the opportunity to close.
• Uses pipeline insights to help prioritize activities in a way that ensures time, and resources are invested wisely in pursuit of deals with the highest potential.
• Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle.
• Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources and sharing best practices with peers and partners to collaborate more effectively.
• Builds strong professional relationships with customer key executives across the business and industry.
• Proactively shares knowledge with peers and helps develop more junior team members.

• First-level university technical degree or equivalent technical qualifications
• 2-4 years of technical experience in IT with a focus on technical selling
• Knowledge-based and experienced-based relevant industry certifications are preferred.

• Intermediate level experience participating in solution configurations and overall architecture design along with assisting in creating demos and proofs-of-concept (POC) to meet customer requirements.
• Intermediate level understanding of the company portfolio of products, software, and services and how these fit into solution domain specialization.
• Intermediate level understanding of aaS business models, differentiated value, solutions, and workloads, along with the ability to prioritize aaS offerings and consumption models that will achieve the customer's outcomes.
• Intermediate-level written and verbal communication skills, including emphasizing, collaborating, active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirements.
• Demonstrates intermediate-level discussion and persuasion skills, as well as respectfully questioning and challenging proposed solutions.
• Intermediate-level business and financial acumen - sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage - with an awareness of functional responsibilities of various customer business roles.
• Intermediate consultative and value selling skills, including presenting, whiteboarding, objection handling, and closing skills to proactively help customers make business decisions.
• Intermediate-level company business knowledge, technical tools, and standard customer relationship management (CRM) systems and tools.
• Hands on experience with one or more products, solutions, tools, or services aligned to respective job responsibility.
• Ability to deliver live demonstrations or walk throughs of products, solutions, tools or services to customers, partners, and other stakeholders.
• Intermediate-level project and time management skills or experience with excellent analytical and problem-solving skills, including appropriate due diligence.
• Intermediate-level knowledge of partner offerings and how/when to leverage them for deals within an area of specialization.
• Intermediate level knowledge of different types of partners and products, relevant to assigned solution domain and understanding of the company's go-to-market strategy.

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Accessibility

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