Principal, Strategy & Operations, Global Revenue Enablement
About the role
In this role, you will
- Design AI-Native Workflows: Partner directly with Technology & Systems engineering to audit, rebuild, and operationalize field and enablement workflows using frontier AI models, automated agents, and intelligent orchestration pipelines throughout the organization.
- Eliminate Operational Friction: Systematically dismantle manual bottlenecks across the GRE's lifecycles, e.g. team to team handoffs, vendor relationships, technical business requirements scoping, and enablement content.
- Intelligent Tooling Deployment: Act as the lead technical sponsor for evaluating, piloting, and standardizing tool stack based on GRE priorities.
- Drive High-Impact Projects via Scrum: Lead and execute mission-critical technical programs using rigorous Scrum and Agile methodologies - running sprint planning, backlog prioritization, cross-functional standups, and retrospectives to ensure predictable, high-velocity delivery across distributed GRE teams
- Enablement as a Product: Treat operational enablement as an engineering-grade platform. Establish program telemetry, operational SLAs, and feedback loops to measure ramp time, operational velocity, and release velocity
- Portfolio Strategy & Intake: Run the strategic intake and prioritization engine for Technology & Systems team, filtering unstructured business demands into rigorous, measurable delivery roadmaps aligned to top-line outcomes.
- Executive Program Alignment: Coordinate and drive alignment cross-functionally across teams, managing communications, milestone delivery, and critical risk mitigations.
- Quote-to-Cash Optimization: Drive the multi-quarter technical program roadmap conversations for CPQ architecture (Salesforce) to accelerate GRE's service/deal structuring.
- Packaging & Pricing Execution: Partner with Head of Customer Activation and lead the technical operationalization of enablement services/packaging, and API pricing models.
- Governance Automation: Partner with Finance, Legal, and Deal Desk to codify pricing rules, custom discounting thresholds, and contractual guardrails into automated rules engines, dramatically reducing manual approval cycle times.
- Downstream Systems Interoperability: Ensure seamless data synchronization across LMS, CRM, CPQ and usage-metering infrastructure for real-time contracting and provisioning.
- Operational Readiness: Ensure all systems (CRM, CPQ, billing, product telemetry, and field enablement repositories) are fully configured, tested, and validated prior to any public or gated release.
Required Skills
- 10+ years of technical program management, business operations, or revenue systems leadership within high-growth technology, SaaS, or frontier AI environments.
- Proven IC5 Track Record: Demonstrated ability to drive multi-quarter enterprise programs across diverse teams (Engineering, Product, Legal, Finance, and Sales) with minimal direction.
- AI-First Fluency: Practical understanding of modern LLM APIs and agentic workflow orchestration.
- Deep Systems Fluency: Advanced expertise in the revenue technology stack: Salesforce (Enterprise CRM/CPQ) and data warehouses (Snowflake, BigQuery).
- Analytical Rigor: Ability in querying to derive insights and validate program ROI.
Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
Not included in the source posting: about the role, benefits.
Skills
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