Phlebotomy Supervisor
About the role
Work Schedule
Job Responsibilities
- Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
- Manage patient flow, wait times, and inventory levels and information logs
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
Minimum Qualifications
- High school diploma or GED or equivalent
- 3 year or more experience in a supervisory or people leader position
- 3 years or more experience as a phlebotomist
Preferred Qualifications
- 5 year or more experience in a supervisory or people leader position
- 5 years or more experience as a phlebotomist
Additional Job Standards
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Valid driver's license and a clean driving record with reliable transportation
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
- Be at least 21 years' old
Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with LabCorp. As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! Phlebotomist's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits
We encourage all to apply
Not included in the source posting: about the role.
Who can apply
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