Patient Journey Partner
About the role
Commercial Representative, local customer-facing role
As the Patient Journey Partner (PJP)
, you will be at the centre of the new Roche organization, turning upside down the role we play in society - from mostly offering extraordinary medicines towards much more partnering, innovating and leading generative disruption. The PJP drives the field-based realisation of disease area outcomes, leveraging local network expertise to deliver a 'Triple Win' for patients, the ecosystem and Roche
- Focuses on bringing true value to patients and stakeholders
- Responsible for field based realisation of outcomes for a given TA creating value via a Triple Win approach
- Responsible for promotional engagement as well as gathering related insights to help inform the development and delivery of TA outcomes.
- By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders
- Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche • Co-create solutions in partnership with external stakeholders, in compliance with applicable rules and regulations and in alignment with other internal stakeholders.
- The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, via the Triple Win faster. The role is enabled by expertise and resources locally and from the network as needed, and where necessary in collaboration with other PJPs.
- Closely liaises with all necessary stakeholders (both internal and external) to realise sustainable access to healthcare for patients across a patient journey for products post license.
- Ensures great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
- Lives the Visionary, Architect, Coach, Catalyst (VACC) model.
- Stewards Roche's products through their lifecycle and supports their appropriate use in a factual and balanced manner. • Facilitates the provision of information on disease area and relevant Roche solutions upon request.
- Strategically prioritise projects/initiatives and deliver on these to improve patient outcomes.
Who are you
In addition, you bring the following skills & experience
The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. They think from an Enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally.
- Visionary: defining and embedding the strategy around creating improved patient journeys
- Mindset: • Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)
- Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
- Self-managed and self-directed - altruistic in supporting the Roche global network
- Display of integrity in everything (i.e. open, honest, ethical and genuine)
- Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.
- Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say "No" to stakeholders when not in alignment with our vision and values.
- Take personal responsibility for maintaining high ethical standards and operating in compliance with local and global Roche policies, including the Roche Group Code of Conduct, Quality Management System and the IPHA Code of Practice for the Pharmaceutical Industry
Proficient in English to collaborate internally across the broader Roche enterprise is highly desirable.
Who we are
Who we are
Not included in the source posting: benefits.
Who can apply
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