Operations Program Manager

• Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
• Coordinate efforts of operations team by establishing procurement, production and engineering services policies and practices.
• Supervise production staff on work method and quality checkpoints.
• Leading successfully projects with cross-functional teams from initiation to completion in a fast-moving environment.
• Participating in project planning sessions and contributing to timelines and deliverables.
• Participating in cross-departmental teams to deliver projects or initiatives.
• Facilitating meetings between different teams to ensure alignment.
• Effectively presenting project updates to stakeholders and senior leaders.
• Preparing reports or presentations summarizing project progress and outcomes.
• Participating in lean initiatives.

• Bachelor's degree in Engineering, Operations Management, Supply Chain, Business Administration, or a related field.
• Experience in manufacturing operations, production management, program management, or a related field.
• Must have hands-on experience working within production operations, including direct involvement with manufacturing processes, production planning, workforce management, and daily operational execution.
• Proven experience leading production teams and driving operational performance in a manufacturing environment.
• Strong background in customer-facing roles, including relationship management, issue resolution, and escalation management.
• Experience managing cross-functional projects from initiation through implementation and completion.
• Knowledge of production planning, procurement, engineering change management, and manufacturing processes.
• Experience leading continuous improvement and Lean Manufacturing initiatives.
• Strong leadership skills with the ability to motivate, develop, and manage teams in a fast-paced environment.
• Excellent problem-solving, decision-making, and project management skills.
• Ability to communicate effectively with customers, operational teams, and senior leadership.
• Strong analytical skills with experience preparing reports, presentations, and business reviews.
• Advanced English communication skills, both written and verbal.
• Experience in EMS, electronics high-volume manufacturing environments

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

KC10

Job Category Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).