Operations - Customer Success
Kotak Mahindra Bank
Mumbai, MaharashtraPosted Discovered via the company's careers siteMatch locked
Full-timeAccounting & Finance Jobs
About the role
Description . Core Customer Success Responsibilities Query Management - Serve as the first point of contact for client and channel-partner queries on the KITES platform, ensuring prompt, accurate and courteous resolution across the client lifecycle. Salesforce & JIRA Servicing - Manage, track and resolve service requests and complaints routed through Salesforce CRM (with linked JIRA tickets), ensu
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Skills
jirasalesforce
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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