OpenShift Senior Operator (Kubernetes / OpenShift)

• Leading operational outcomes across our OpenShift platform estate, ensuring services remain secure, resilient, compliant and fully supported.

• Defining and embedding operational standards, runbooks and governance across incident management, change execution, access controls and platform lifecycle activities.

• Providing leadership during major incidents, coordinating technical teams and driving effective root cause analysis and long-term improvements.

• Overseeing platform upgrades, patching and lifecycle management, ensuring changes are delivered safely and in line with risk and security requirements.

• Driving improvements in monitoring, observability and operational telemetry to enable proactive platform management.

• Partnering with Platform Engineering teams to ensure new capabilities are operationally ready and supported by appropriate controls and documentation.

• Coaching and mentoring colleagues, helping to raise operational standards and develop platform operations capability across the team.

• Participating in a structured on-call rota, providing support outside normal working hours as part of a shared 24/7 service model.

• Extensive experience operating large-scale OpenShift or Kubernetes platforms in production environments, including multi-cluster estates.

• Demonstrable experience leading platform operations, incident management and service recovery activities across complex technology environments.

• Solid understanding of operational security controls, including RBAC, certificates, secrets management, authentication and audit requirements.

• Experience managing platform upgrades, change governance and lifecycle activities within regulated or controlled environments.

• Strong stakeholder management skills, with the ability to influence and align Engineering, SRE, Operations and Security teams.

• Experience supporting OpenShift platforms across private cloud or hybrid cloud environments.

• Knowledge of SRE, reliability engineering and modern observability practices, including monitoring and alerting optimisation.

• Experience working with vendor support teams, including managing escalations and technical support relationships with providers such as Red Hat.

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, including discounted shopping

• 30 days' holiday plus bank holidays

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you'll learn and thrive?

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.