Mulesoft Senior Instructor

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Mexico City | Join our elite Education & Success Enablement team as a Senior Technical Enablement Specialist , where high-touch technical education powers strategic Customer Success. In this high-visibility role, you will architect and deliver transformative, high-impact learning experiences that empower enterprises to master and scale Salesforce technologies with total confidence. Our Specialists are far more than traditional trainers - they are

Distill advanced architectural and technical concepts into intuitive, actionable insights for audiences ranging from hands-on developers to executive stakeholders. •

Facilitate interactive, high-energy sessions that foster active participation, collaborative problem-solving, and real-world application. •

Partner directly with Signature, Premier, and Standard Success Plan customers to deliver best practices, strategic implementation guidance, and tailored adoption roadmaps. •

Drive rapid customer adoption of cutting-edge Salesforce technologies through targeted enablement programs and strategic workshops. •

Collaborate cross-functionally with Content Engineering, Customer Success, and Product Management teams to continuously innovate and refine our global learning offerings. •

Represent Salesforce as a premier speaker and technical expert at major industry conferences and flagship customer events (e.g., Dreamforce, TDX). •

Consistently achieve top-tier Customer Satisfaction (CSAT) scores and high-performance delivery metrics. •

Continuously master emerging Salesforce innovations, enterprise integration patterns, modern analytics trends, and cutting-edge adult learning methodologies. Specialization & Strategic Ramp (First Year) •

Onboard rapidly to deliver flagship courses and advanced technical workshops across

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with enterprise-grade platforms, integration engines, or data analytics software. •

You effortlessly bridge the gap between technical complexity and business value. •

You thrive on dissecting how complex systems work and articulating why they matter to the business. •

You command the room with confidence - whether on stage, on camera, or in front of senior enterprise leaders. •

You are energized by rapid technology shifts and continuous personal evolution. •

You elevate those around you and actively contribute to a supportive, high-performing culture. •

You instill trust effortlessly through technical domain expertise, empathy, and integrity. Why Join This Team You will join an elite, global collective of technical leaders who are actively shaping careers and redefining enterprise enablement in the

. We invest heavily in your personal brand, technical mastery, and professional voice - empowering you not just to teach, but to become an influential force across the technology landscape. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.