Mortgage Underwriter - Future Opportunities

At Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte's Technology Fast 50 for 2023, 2024, and 2025 - the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

• Underwrite complex and high-value mortgage loan applications, including those with unique borrower profiles or property types.

• You successfully deliver mortgages from the application stage through to funding with the support of your MFO

• You execute skilled and clear communication with Sales team, mortgage brokers, and internal /external partners to ensure their understanding of the mortgage process, expectations and documentation required

• You liaise with the Sales team, MFOs, Coordinators, and third party brokers on status updates for active mortgage files

• You utilize a hands-on approach and problem-solving skills to make prudent decisions on complex mortgage files If needed, you may be required to review mortgage documentation

• You develop subject matter expertise in the functionality and features of products, services, tools, technology, and Salesforce CRM capabilities

• You remain current on the latest industry trends to secure a competitive advantage

• You have 2+ years of underwriting experience in the Canadian mortgage industry

• You have a passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment

• You bring epic focus and energy, with a strong dedication to client service

• You have superior communication skills, both verbal and written

• You're highly organized with exceptional time management capabilities

• This role will be in-office where possible, but flexible to consider remote candidates who are not located near an office.

• Working hours, at times, may be outside a traditional Monday to Friday, 9am-5pm MST schedule. This will be determined on an as needed basis

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🚀 Total Rewards

As Neo continues to grow, we're committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes equity - empowering employees to share directly in our momentum today and in the meaningful value we create for years to come. •