Manager, Business Transformation – People & Culture (1 year contract)

This hands-on role reviews and simplifies People & Culture (P&C) processes, builds automation tools, and turns P&C data into management insights. An engineering or technical background is essential, with the ability to understand data, build tools, and work effectively with a non-technical P&C team.

YOUR JOB RESPONSIBILITIES

1. Review current processes

• Map P&C processes end-to-end (recruitment, onboarding/offboarding, performance, learning, C&B administration, leave and workforce administration) and document how they actually run today.
• Identify manual, duplicated, slow or error-prone steps and where data is re-keyed or lives in disconnected spreadsheets.
• Prioritise improvement opportunities by effort, risk and value, and agree a roadmap with P&C leadership.

1. Enhance and redesign processes

• Redesign priority processes to be simpler, standardised and measurable before automating them.
• Gather business needs, analyse requirements, and translate them into practical process and technology solutions.
• Define the data each process needs, where it comes from and who owns it, so that one clean source of truth is created for P&C data.
• Set clear process standards, SLAs and metric definitions that can be tracked.

1. Build tools

• Build automation workflows and internal tools (e.g. Power Automate / RPA, Python, low-code apps) that remove manual work and improve accuracy and turnaround.
• Build tracking and monitoring dashboards (e.g. headcount and movements, hiring funnel, attrition, process SLAs, compliance status) using Power BI / Tableau or similar.
• Build the data pipelines and quality checks behind those tools so the numbers are consistent and reliable.
• Turn the data into regular insight reporting and recommendations for management decision-making.

1. Embed and maintain

• Gather requirements from and train the P&C team; produce simple user guides so the team can run the tools independently.
• Handle employee data responsibly, in line with data-privacy and internal security requirements.
• Track adoption and benefits (time saved, errors reduced, faster cycle time) and report progress.

1. Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time

1. Must-have

•

Hands-on builder, clear communicator with non-technical users, strong ownership and attention to detail. Professional English; Vietnamese preferred.

1. Nice-to-have

• Experience with HRIS / ATS platforms (e.g. Workday, SuccessFactors, SmartRecruiters).
• Lean Six Sigma or process-improvement certification.
• Experience applying AI / LLM tools to operational processes.

• Attractive salary
• 20-day paid annual leave and 7-day paid sick leave
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and occasional gifts of appreciation
• Extra benefits on your work anniversary

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Access to digital learning platform such as Udemy
• Opportunity for training in Australia

• Hybrid working model and excellent work-life balance
• State-of-the-art & modern Agile office
• Food and beverages in the office pantry
• Annual team activities and company events
• A solid and talented team behind you - great people who love what they do