Legal Operations Lead
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity
Impact not job titles
AI first
Excellence everywhere
Global team
What we offer
Innovative culture
Growth paths
Learning & development
Social travel
Annual company offsite
Co-working
About the Role
In this role, you will
- Assist in the design and improvement of the operating model for Legal. Identify work that should be handled by the team and areas where we can continue automating.
- Manage our legal technology stack, including contract lifecycle management (Ironclad), matter management, and creating an e-billing systems
- Manage relationships with outside counsel and legal service providers, including budget and performance tracking
- Work with our automation teams to use Eleven Agents and other tools to change the way work is done across the team
- Define metrics and build dashboards that give us a clear view of the team's priorities, workload and performance
- Partner with Finance, IT, FDE and business teams to keep legal processes aligned with how the company operates
Who you are
- You are a strategist and an operator. You are incredibly intellectually curious and enjoy breaking down and rebuilding processes
- Highly organized, detail-oriented, and proactive - you're comfortable juggling multiple priorities while maintaining accuracy
- Genuinely interested in the future of AI and emerging technologies.
- A strong communicator who enjoys collaborating with cross-functional teams
- Comfortable working independently in a distributed, high-trust environment
- You have previous experience at a high-growth technology or AI company
What you bring
- 7+ years of experience in legal operations with some experience leading the function
- Deep expertise in legal technology, including CLM platforms (Ironclad a major plus), e-billing systems, and matter management tools
- Experience supporting global teams
- Strong analytical skills with experience gathering metrics to storytell and drive key business decisions
- Excellent organizational skills and ability to manage competing deadlines.
Location
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.