Lead II, Infrastructure Specialist
Who We Are
The Role
Key Responsibilities
- Provide technical leadership for Enterprise, Data Center, and Security infrastructure, serving as the final escalation point for critical incidents and complex technical challenges.
- Own Major Incident, Problem, and Change Management, driving end-to-end resolution, RCA, and service restoration across global environments.
- Review, approve, and lead implementation of complex network changes, migrations, data center projects, and technology refresh initiatives involving MPLS, BGP, OSPF, ACI, SD-WAN, F5, Fortinet, Juniper, Palo Alto, Check Point, and cloud networking.
- Drive network architecture improvements, performance optimization, capacity planning, automation initiatives, and operational governance to improve availability and reliability.
- Lead OEM/vendor technical discussions, mentor L1-L3 engineers, establish operational standards, review MOPs/HLDs/LLDs, and provide technical guidance to project and operations teams.
Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience:
- Proven knowledge and experience in troubleshooting, switching, and routing
- 10+ years of working experience in Networking
- Minimum CCNP certification or equivalent knowledge
- Experience with Network security, WAN
- Working knowledge of ITIL
Preferred Skills and Experience
- Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
- Experience with Ansible automation
Locations
Being You
What You Can Expect
Get Referred!
Not included in the source posting: benefits.
Skills
Who can apply
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