Lead AI Automation Engineer
Humana
Louisville, KY; Charlotte, NC Posted Discovered via the company's careers siteMatch locked
RemoteFull time2+ years exp
About the role
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The Lead AI Automation Engineer will provide hands-on technical leadership for the design, engineering, and productionization of AI-enabled automation across the Data Governance organization. This role is focused on building reliable automation products and agentic workflows - not training foundational models or serving as a traditional data scientist. The engineer will combine generative AI, workflow orchestration, APIs, enterprise integrations, low-code automation where appropriate, and production engineering practices to automate complex governance processes. The role will lead technical design, establish reusable engineering patterns, mentor other engineers, and take high-value automation opportunities from concept through secure, scalable production deployment.
Key Responsibilities
- Lead the technical design and hands-on development of AI-enabled automations, agentic workflows, and intelligent process orchestration for enterprise Data Governance use cases.
- Build solutions that combine large language models, deterministic business logic, workflow engines, APIs, enterprise data, and human-in-the-loop controls.
- Design reusable automation frameworks, services, connectors, prompts, tools, and patterns that accelerate delivery across multiple governance workflows.
- Integrate AI automation with metadata management, data catalog, data quality, lineage, policy, ticketing, collaboration, and enterprise data platform capabilities.
- Engineer APIs and services that allow agents and automations to safely retrieve context, execute approved actions, and interact with enterprise systems.
- Use Power Platform and other low-code automation technologies where they are the appropriate engineering choice, while applying software engineering discipline to maintainability, security, testing, and lifecycle management.
- Establish patterns for agent orchestration, tool use, state management, exception handling, observability, auditability, human approval, and failure recovery.
- Define and implement evaluation, testing, monitoring, and quality controls for AI automations, including accuracy, reliability, latency, cost, and operational performance.
- Partner with architects, security, AI/data science teams, product owners, governance leaders, and application teams to translate business processes into secure and scalable automation solutions.
- Lead technical reviews, mentor engineers, improve engineering standards, and provide technical direction without becoming removed from hands-on delivery.
- Identify processes that are strong candidates for automation and challenge unnecessary manual steps, handoffs, and duplicated workflows.
- Own production readiness and operational support, including CI/CD, release management, telemetry, incident troubleshooting, continuous improvement, and responsible AI controls.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, Data Science, Artificial Intelligence, or a related technical field; or equivalent combination of education and relevant professional experience.
- 5+ years of experience in software engineering, application development, automation engineering, platform engineering, or enterprise systems integration.
- 2+ years of hands-on experience developing AI/ML, generative AI, intelligent automation, or advanced automation solutions, with demonstrated recent experience building LLM-enabled or agentic solutions.
- Demonstrated experience taking complex automation or AI-enabled solutions from concept/prototype through production deployment and operational support.
- Demonstrated experience providing technical leadership - such as leading solution design, establishing engineering patterns, conducting technical/code reviews, mentoring engineers, or serving as the technical lead for complex initiatives.
Preferred Qualifications
- Master's degree in Computer Science, Engineering, Artificial Intelligence, Information Systems, Data Science, or a related discipline.
- 7+ years of overall engineering experience, including experience designing enterprise-scale automation, integration, or AI solutions.
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Strong preference for a Mathematics, Statistics,
or related quantitative background
- Experience leading AI automation, generative AI, agentic AI, or intelligent process automation initiatives in a large enterprise.
- Experience working in a regulated enterprise environment where security, privacy, auditability, governance, and responsible AI controls are material design requirements.
- Relevant cloud, AI, automation, or software engineering certifications.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$129,300 - $177,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Not included in the source posting: about the role.
Skills
artificial-intelligencegenerative-aillmmachine-learningci-cd
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