KEY ACCOUNT MANAGER
About the role
Role Overview
Key Account Manager (KAM)
Global Strategic Accounts
Data Centre, Hyperscale, and Colocation
C-Suite
Customer & Account Leadership
- Serve as the
country owner for assigned global strategic accounts
and translate global strategy into local execution.
- Build strong
multi-level customer relationships
including C-level, influencers, and operational teams.
- Develop, manage, and execute
Strategic Account Plans
Business Development & Opportunity Management
- Identify, shape, and drive opportunities for the
One Schneider Electric
portfolio, including Secure Power, Digital Energy, Industrial Automation, Power Systems, Power Products, and Services.
- Lead complex, large-scale pursuits as the
opportunity leader
, mobilizing virtual teams across countries and divisions.
- Develop and grow Data Centre-related business (hyperscale and colocation) across electrical, cooling, software, automation, and services offerings.
Internal Collaboration & Ecosystem Influence
- Build strong working relationships with
Country Leadership, Divisions, and Regional Teams
to define and execute winning strategies.
- Engage with and influence the broader
ecosystem of consultants, specifiers, and contractors
involved in data centre construction and expansion.
- Ensure cross-functional alignment across Sales, Pre-Sales, Tendering, and Execution teams.
Operational Excellence
- Deliver on
orders, revenue, margin
, and ensure forecast accuracy.
- Maintain strong compliance with
Customer Project Process (CPP)
and uphold CRM discipline and data quality.
- Conduct feasibility analysis of bids, tenders, and contracting documents for all key opportunities.
Commercial & Technical Experience Requirements
- Deep technical sales experience in
Data Centre Solutions
including power, cooling, electrical distribution, automation, and associated services.
- Proven capability to
manage and grow large strategic/global accounts
.
- Strong understanding of account management principles, sales channels, and partner ecosystems.
- Demonstrated capability to uncover and articulate customer pain points and propose
high-value, integrated solutions
.
- Experience selling within a
matrix organization
Leadership Competencies
- Ability to
lead virtual, cross-functional, and remote teams
across geographies.
- Strong capability to navigate
complex matrix organizations
in a multicultural environment.
- High initiative, strong ownership mindset, and excellent organizational skills.
- Ability to influence and align diverse internal and external stakeholders.
Communication & Interpersonal Skills
- Strong executive presence with the ability to engage at
C-Level
.
- Excellent negotiation, presentation, and relationship-building skills.
- Ability to translate complex technical solutions into clear, compelling
business language
Qualifications
- Bachelor's degree in
engineering
MBA preferred
10-15+ years
of experience in Key Account Management or similar roles within the Data Centre ecosystem.
- Experience working with
Hyperscalers, Global Cloud Providers, or Colocation Operators
Additional Requirements
- Willingness to travel (domestic/international as required).
- Ability to collaborate and operate across
multiple time zones
.
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page .
- Country-specific programs and initiatives may be available.
Looking to make an IMPACT with your career?
Not included in the source posting: benefits.
Skills
Who can apply
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