Key Account Manager (Eastern Region, Ukraine)
This is where
Sales Territory
Preferred Candidate Location
Role Summary
Key Responsibilities
- Develop and maintain strong relationships with key customers, distributors, healthcare decision-makers, and clinical stakeholders, serving as the primary commercial contact and driving long-term partnership growth.
- Collaborate with distributors and customers to identify business opportunities, understand market trends and customer needs, and support the successful execution of commercial and marketing initiatives within the assigned territory.
- Promote products and communicate their clinical and business value to customers and partners.
- Build and maintain a positive and professional image of the company's products through the provision of high-quality scientific, clinical, and commercial information.
- Execute local commercial and marketing strategies to achieve business objectives and maximize market potential.
- Develop and implement territory plans based on market analysis, customer insights, and business priorities.
- Assess market potential and contribute to forecasting, business planning, and strategic decision-making.
- Monitor business performance, analyze sales trends, and recommend corrective actions when needed.
- Organize and participate in customer meetings, educational events, workshops, and industry conferences.
- Support tender activities and contribute to business opportunities within the healthcare market.
- Identify and develop new business opportunities and regional projects in collaboration with distributors and healthcare institutions.
- Analyze market dynamics, competitive activity, and pricing trends within hospital and retail healthcare segments.
- Maintain high standards of customer service and ensure compliance with company policies and ethical standards.
- Provide regular business updates, forecasts, and performance reports.
Requirements:
Education & Experience
- Bachelor's degree in Life Sciences, Pharmacy, Medicine, Business, or a related field.
- Minimum 3 years of experience in Key Account Management, Sales, Product Management, or a related commercial role within healthcare, medical devices, or pharmaceuticals.
- Experience working with hospital customers, distributors, and healthcare decision-makers.
- Experience with public procurement and tender processes is considered an advantage.
- Experience in territory management, business planning, and execution of commercial activities.
Knowledge & Skills
- Strong understanding of the Ukrainian healthcare market and procurement environment.
- Strong understanding of sales, account management, and marketing principles.
- Proven ability to develop account strategies and execute business plans.
- Experience building effective relationships with senior healthcare stakeholders, including department heads, medical directors, hospital administrators, and regional healthcare authorities.
- Strong analytical and problem-solving capabilities.
- Excellent communication, presentation, and negotiation skills.
- Strong planning, prioritization, and territory management skills.
- Ability to work independently and effectively manage multiple priorities.
- Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
- Knowledge of English at Pre-Intermediate level or higher will be considered an advantage.
- Valid driver's license and willingness to travel within the assigned territory.
Competencies
- Customer Focus
- Business Acumen
- Strategic Thinking
- Relationship Building
- Influencing and Negotiation
- Accountability and Ownership
- Collaboration
- Results Orientation
- Leadership Mindset
What You'll Bring
You are a proactive relationship builder with a strong commercial mindset, capable of navigating complex healthcare environments and engaging effectively with senior stakeholders. You thrive in a customer-facing role, enjoy developing long-term partnerships, and are passionate about delivering business results while improving outcomes for patients and healthcare providers.
What We Offer
- Opportunity to work in a dynamic international healthcare company.
- Competitive compensation package and performance-based incentives.
- Professional development and training opportunities.
- Company car and business tools.
- Supportive and collaborative working environment.
Equal Employment Opportunity
Reasonable Accommodations
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Who can apply
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