IT Quality Assurance Analyst, Senior
Zebra Technologies
Bengaluru, IndiaReposted Discovered via the company's careers siteMatch locked
Full time4+ years exp
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Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.
Come make an impact every day at Zebra.
What We're Looking For
We're seeking a Senior Quality Assurance Analyst with strong Salesforce (SFDC) domain expertise to lead quality assurance strategy and test automation across Sales, Service, and integrated enterprise platforms. This role requires hands‑on experience with modern test automation frameworks using Tricentis Tosca or Playwright, applied thoughtfully to Salesforce‑centric and web‑based applications. You will partner closely with Sales, Marketing, Customer Service, and IT teams to ensure high‑quality, scalable, and reliable Salesforce solutions by leveraging automation, API testing, AI‑assisted development techniques, and CI/CD pipelines in an Agile environment
Salesforce‑Focused Quality Assurance Strategy
- Lead QA efforts for
Salesforce (SFDC)
platforms including
Sales Cloud, Service Cloud
, and integrated enterprise systems.
- Define and execute
end‑to‑end test strategies
covering Salesforce configurations, customizations, workflows, validations, and integrations.
- Apply
risk‑based, business‑process‑driven testing
aligned to CRM, sales operations, marketing, and customer service use cases.
Test Automation (Tosca or Playwright)
- Design, build, and maintain
automation frameworks using Tricentis Tosca or Playwright
for Salesforce and web applications.
- Use
Tosca
(model‑based automation, Vision AI, API testing) to support enterprise‑scale regression and integration testing where applicable.
- Use
Playwright
to implement
robust, code‑based UI automation
, focusing on speed, reliability, and maintainability.
- Leverage
AI‑assisted / “vibe coding” approaches
using tools such as
GitHub Copilot, Claude Code, or Cursor
to accelerate development and iteration of Playwright automation scripts, while ensuring code quality, readability, and long‑term maintainability.
- Apply the
right automation approach for the use case
, balancing low‑code and code‑based strategies.
API, Integration & End‑to‑End Testing
- Validate
Salesforce integrations
using API testing (REST/SOAP), middleware, and downstream enterprise systems.
- Ensure
end‑to‑end test coverage
across Salesforce, web applications, and integrated platforms.
CI/CD, Release Quality & Agile Collaboration
- Integrate Tosca or Playwright automation into
CI/CD pipelines
(e.g., Flosum, Azure DevOps, Jenkins).
- Enable unattended and parallel execution with
clear, actionable reporting and dashboards
.
- Establish and enforce
quality gates
for Salesforce and web application releases.
- Participate in
backlog grooming, sprint planning, sprint reviews, and retrospectives
with a quality‑first mindset.
Test Data, Defect Management & Stakeholder Communication
- Drive
Salesforce‑specific test data strategies
, including reusable and dynamic test data.
- Lead defect triage, root cause analysis, and quality risk assessments.
- Communicate quality insights and release readiness clearly to
business and technical stakeholders
.
Enablement & Best Practices
- Coach teams on
Salesforce QA best practices
, automation standards, and scalable test design.
- Promote consistency, reusability, and maintainability across test assets and frameworks.
•
Required
- Bachelor's degree (4 years) in Computer Science or a related field (preferred).
•
4+ years of hands‑on QA experience
, with strong focus on
Salesforce (SFDC)
platforms.
- Proven experience testing
Salesforce business processes
(Sales Cloud, Service Cloud, CRM workflows).
•
Hands‑on experience with Tricentis Tosca or Playwright
for test automation.
- Strong understanding of
automation framework design
, test stability, and maintainability.
- Experience with
API and integration testing
.
- Solid knowledge of
CI/CD pipelines
and
Agile/Scrum practices
.
- Experience with
JIRA
and test management tools such as
ALM Quality Center or qTest
.
- Excellent analytical, communication, and cross‑functional collaboration skills.
Preferred
- Salesforce certifications or formal Salesforce training (Admin, Platform App Builder, or equivalent).
- Experience testing
Salesforce integrations
with ERP, e‑commerce, or middleware platforms.
- Tosca certifications (AS2, AE2, TDS1/TDS2).
- Experience optimizing
Playwright test suites
for performance and parallel execution.
- Knowledge of AI‑assisted / "vibe coding" techniques using tools such as GitHub Copilot, Claude Code, or Cursor for developing and accelerating Playwright automation scripts.
- Knowledge of
Sales, Marketing, and Customer Service domains
.
Benefits
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
Job Posting Statement
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .
Not included in the source posting: about the role, what you'll do.
Skills
salesforceplaywrightartificial-intelligenceci-cdagileqaazuredevopsjenkinsjirarest-apiscrum
Who can apply
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