IT Operations Engineer

• Distill vague problem statements into clear requirements, priorities, and actionable plans in partnership with IT teams.

• Organize and lead meetings, presentations, and working sessions with project teams and stakeholders; keep all parties aligned on deliverables and expectations across multiple concurrent projects.

• Create and maintain auto-updating project management tools, schedules, performance metrics, risk registers, dashboards, and automated reports using AI-assisted software that integrates with existing platforms (Jira, Confluence, Smartsheet, etc.).

• Deliver concise, data-driven executive summaries and in-person briefings covering project status, wins, risks/blockers, budget health, and opportunities.

• Identify recurring operational and process challenges that impact IT team efficiency; propose practical solutions, secure buy-in, implement improvements, and gather feedback to confirm effectiveness.

• Partner with peers, managers, and executives to provide analytical insight and strategic support, with particular emphasis on storytelling through data visualization.

• Bachelor's degree in Information Technology, Computer Science, Engineering or a related technical discipline and 3+ years of professional experience leading technical projects with cross-functional teams; OR 5+ years of professional experience leading technical projects with cross-functional teams in lieu of a degree.

• Strong analytical and problem-solving skills with a proactive, high-energy approach to identifying and overcoming challenges.

• Proven ability to lead cross-functional efforts, manage stakeholders, drive process improvement, make decisions, and resolve conflict across multiple projects.

• Experience coordinating meetings and preparing clear presentations that incorporate input from diverse internal and external stakeholders.

• Hands-on proficiency with project management and collaboration tools (Jira, Smartsheet, Confluence, Teams, etc.).

• Demonstrated ability to build or automate project tools, dashboards, and reporting (experience leveraging AI coding tools is a strong plus).

• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences.

• Proficiency in data analysis, cost/benefit analysis, and data visualization.

• Familiarity with (or certifications in) PMP, Agile/Scrum, Lean, or Six Sigma.

• Willingness to work extended hours or weekends as needed to meet critical deadlines.

• Willingness to travel (up to 10%, including to other SpaceX sites worldwide).

• Ability to pass DOD background check for launch site access.

• Ability to drive (active valid drivers' license).

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com .