Inside Sales - Commercial Account Manager (m/f/d)
About the role
What You Will Do:
• Achieve bookings quota & KPIs for all accounts in the assigned territory (size of company may vary before starting a new financial year)
• Achieve new business and product targets
• Manage the entire customer engagement process, from customer requests coming through channel partners to development and retention
• Engage and enable joint selling with channel partners
• Work closely with channel partners in order to work on their opportunites and requests and expand their customer base
• Regularely interact with internal Channel Teams to plan, work and discuss Pipeline
• Consistently articulate Sophos' value proposition to customers in order to maintain and expand Sophos' business within assigned customer accounts
• Work on Sophos generated Leads & Opportunities meeting internal SLAs
• Proactivley engage Sales Engineers & other stakeholders in appropiate opportunities
• Successfully implement our sales methodology 'BaseLine Selling' as well as MEDDPICC in your daily business calls with end customers & partners
• Ensure Pipeline Management is accurate for the current and quarters ahead meeting internal SLAs
• Participation at internal education and training programs
• Maintain good knowledge of the IT security market & Competition
• Analyse territory performance based on Management key metrics (e.g. activity planning, revenue, daily billings, pipeline, won/loss, product growth etc...)
• Deliver quarterly business review to Management
• Provide timely and accurate sales forecasts
• Log all activity to maintain accuracy of CRM and forecasting systems & meet internal SLAs
• Handling of administrative tasks e.g. Quoting, CRM data cleaning
• Attend Sophos or Partner organised events
• Willingness to travel and meet customers/Partners/Distributors on site when needed
• Substitution of colleagues within the sales team during holidays, illness and transition times
What You Will Bring:
• First Work experience in a similar sales role, preferably experience in selling IT solutions through channel partners
• Good knowledge of Sales Processes including acquisition, development and retention
• Previous use of CRM / Forecasting System
• Fluent in English and German verbal / written
• Strong structured working method
• Strong communication skills - verbal and written
• Strong Negotiation skills
• Strong time management and organisational skills
• Ability to thrive in a team selling Environment
• Strong skills in flexibility, proactivity and self-motivation Approach
• Teamworking
Additional information
Not included in the source posting: about the role, qualifications, benefits.
Skills
Who can apply
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