
Implementation Engineer
Who We Are
Role and Responsibilities
• Support and manage the project delivery of customized solutions to our customers
• Provide post-deployment support, including troubleshooting, debugging, and educating customers
• You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
• Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
• Work with sales and product to develop implementation strategies and build roadmaps for our customers
• Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
• Test and validate new product features with customer value creation in mind
• Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
• Work with the wider Roboflow team to improve processes, documentation and the overall customer experience
• Assist our product team with customer onboarding, support, adoption and engineering efforts
Who You Are
• A solution mindset
• Strong customer facing instincts
• An enthusiastic, strong, technical generalist
• A background in computer science or a related field
• Technical experience in field roles partnering with enterprise customers in a post-sales delivery and implementation capacity
• Experience utilizing and writing customized Colab notebooks (Python) as a part of the machine learning development lifecycle (and eagerness to learn more)
• Familiarity with common data processing and computer vision frameworks (e.g., OpenCV, TensorFlow, PyTorch)
• Diligent problem-solving skills with a customer-centric approach and the ability to think on your feet
• Proven project management experience as it relates to delivery timelines and commitments
• Strong knowledge of APIs
• Willingness to travel ~25%
Interview Process (~5 hours)
Before the Interview
• We'll review your application, LinkedIn, Github, etc.
• The best way to stand out is to write about something you've built with Roboflow or contribute to one of our open source projects .
• We may send you a technical screen if applicable.
Introduction Phase
• [45m] Meet with hiring manager to assess for overall mindset and skillset
Team Interview Phase
• [60m] Technical Assessment - meet with fellow implementation Engineer
• [30m] Demo - build a project with Roboflow and share your work
Final Interview Stage
• [30m] Meet with Head of Operations, for a culture discussion
• [30m] Meet with Joseph Nelson, CEO
Note: you are welcome to request additional conversations with anyone you would like to meet and we will accommodate as best we can.
Who You'll Be Working With
Where You'll Work
When You'll Work
What You'll Receive
To determine your salary, we use a number of market and data-driven salary sources. We review all salaries every six months to ensure we stay in line with the market.
The target OTE for this role is $150,000-$200,000
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
• $4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
• $350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
• $350/mo AI Tools
• $150/mo Team lunch
• $500/one time Home office
• Cover up to 100% of your health insurance costs for you and your partner or family
• Equity in the company so we are all invested in the future of computer vision
Not sure if this is you?
Learn More About Us
Equal Employment Opportunity
Not included in the source posting: benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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