IAM Engineer

• Manage the day-to-day functions of the Identity Governance and Administration (IGA) solution including implementation of automation, scripting, configuration-as-code, and administration to extend platform capabilities.
• Work with application owners, business analysts, and IAM Architects to onboard applications. Perform activities associated with application onboarding including: • Configuration of tool for new applications
• Development of roles, mapped to authorization models (RBAC, ABAC, PBA.)
• Develop workflows for entitlement assignment.
• Development of access request flows.

• Install new functionality on the IAM platforms and tools as identified by the IAM roadmap.
• Be a subject matter expert for IAM technologies and processes on projects with identity components.
• Work closely with DBAs, application administrators, developers, testers, and others to troubleshoot issues, address design challenges, and improve performance.
• Provide guidance on capabilities, configuration, debugging, deployment, platform updates and other relevant information to IT partners requiring IAM integration.
• Develop high-quality system configuration and process design documentation, knowledge base articles, troubleshooting guides, operating procedures, application integration documentation and other materials.
• Provide tier 3/escalation level support including incident response, troubleshooting, root cause analysis, and problem resolution.
• Participate in cross-training with other IAM team members and solution administrators.
• Assist with reporting and metrics.
• Attendance, punctuality, and reliability are essential functions of this role.
• Other duties and responsibilities as assigned.

• Experience should include progressively responsible software engineering roles in large-scale, complex IT environments and at least 3 years of hands-on IAM experience.
• Bachelor's degree in Information Technology, Computer Science, Cyber Security, or a similar technical field.
• Equivalent experience in lieu of a degree acceptable: Yes
• Expertise in relational databases and SQL
• Experience implementing and administering SailPoint Identity Security Cloud, SailPoint NERM/SecZetta, Azure Federation Services or other industry leading IAM platforms and tools.
• Hands-on, production experience configuring and administering SailPoint Identity Security Cloud (ISC); candidates should be able to operate independently within the platform with minimal oversight.
• Experience with Microsoft Entra ID, including configuring SSO integrations and provisioning via SCIM (System for Cross-domain Identity Management).
• Expertise developing troubleshooting processes, methodologies, and standards for IAM.
• Experience with information security, technology, and experience fundamentals in the identity and access management domain.
• Excellent communication and technical writing skills.
• Ability to communicate technical requirements and security controls to partners.
• Strong critical thinking and attention to detail.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources