HR Advisory Services Manager (Accessibility and Accommodations)

• Lead the end-to-end delivery of accommodations and accessibility advisory services, including remote work, medical, religious, and workplace adjustments.
• Ensure consistent execution of the interactive process, including evaluation of restrictions, essential job functions, and reasonable alternatives.
• Partner with key leaders and stakeholders across the organization (ER Consultants, Legal, Facilities Management, etc.) and third-party on complex or high-risk matters.
• Ensure the efficient and effective delivery of advisory services by developing success criteria for operational practices around response and resolution of provided support and service.
• Provide guidance and support on elevated complex cases and advise on recommendations and actions, effectively addressing difficult matters with executive savvy. Take decisive and well-rounded action in high-pressure situations, consulting with key stakeholders where appropriate.
• Support consistent policy interpretation and application of HR policies. Partners with Employee Relations or Legal on complex matters.
• Review elevated employee complaints, provide necessary coaching and complete necessary manager follow up if required; determine if escalation is appropriate to Employee Relations.
• Audit cases and provide coaching and training to advisors via side-by-side coaching and development opportunities during investigations
• Manage a regular case volume support a few business lines directly
• Identify and lead forward thinking project-based work.

• Typically has 10 or more years experience in employee relations or as an HR Generalist or associated HR position
• Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree

• More than two years of managerial experience preferred.
• Expertise in handling or advising on complex employee relations matters
• Demonstrates understanding in federal/state/local labor and employment laws, employee relations concepts, U.S. Bank policies and practices, and substantial experience in applying those principles to complex workplace issues.

-Strong analytical skills and related ability to identify and interpret data and create/recommend solutions.

• Exceptional interpersonal, oral and written communication skills. Ability to communicate with all levels of employees and leadership, including Managing Committee.
• Must possess keen business judgment and credibility to support appropriate workplace changes considering investigative results and trend analysis.
• Demonstrated ability to exercise discretion and judgment while working collaboratively with a variety of teams

-Ability to lead and influence a team to deliver strong results while developing employees through day to day interactions.

• Project management or continuous improvement skills

Location Expectations : This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.