Hospitality & Operations Specialist (Temporary)
About the role
What you’ll be part of
What you'll be responsible for
Circle is seeking a dedicated Hospitality & Operations Specialist to join their team in New York City. This is a temporary, full-time, on-site role requires an experienced professional who excels at hosting and welcoming high-profile individuals with high integrity and discretion. The ideal candidate will have a background in meeting/event planning, an understanding of global etiquette and customs, allowing them to serve as a polished, formal event operations. Additionally, the Hospitality & Operations Specialist will support the programming and execution of the space to ensure success in day-to-day activities and special events.Key responsibilities include ensuring guest comfort and satisfaction, and providing attentive, premium service and coordination at all times.
What you'll work on:
- Managing end-to-end catering for meetings booked in the space, including orders, payment, delivery, setup, and onsite vendor management as needed
- Planning and coordinating the overall visitor experience, from arrival to departure
- Preparing to greet, welcome, and ensure the comfort and satisfaction of guests throughout their visit
- Building strong relationships with guests and internal stakeholders, anticipating needs and communicating effectively to support successful programming of the space
- Overseeing the day-to-day events and activities and resolve any and all scheduling conflicts
- Demonstrating an understanding of global etiquette and customs to provide tailored service
- Supporting in administrative Workplace coordination, when required
- Tracking and reconciling operational spend, assist with budget planning, and partner with the Executive & Corporate Experience Manager on vendor invoicing, payments, contract renewals, and negotiations
Core Requirements
- 3+ years of experience in a similar high-touch, hospitality-focused role
- Exceptional attention to detail and the ability to anticipate and address the needs of guests
- Strong problem-solving and conflict resolution skills to handle any issues that may arise
- Experience coordinating events, meetings, and guest visits
- Proven track record of providing outstanding customer service in a fast-paced environment
- Exceptional interpersonal and communication skills, with the ability to engage diverse, high-profile individuals with poise; organized, forward-thinking, and action-oriented in anticipating needs before they arise
- Ability to work flexible hours, including early mornings, evenings and weekends, as needed
- Expected to be present in the office 5 days a week (Financial District NYC)
Preferred Requirements
- Thorough understanding of global etiquette, customs, and cultural nuances is preferred
- Fluency in multiple languages, particularly those common among Circle's global clientele
- Experience/familiarity with Tripleseat, Slack, Apple MacOS, and GSuite
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $47.00 - $61.50 We are an
equal opportunity employer
Not included in the source posting: about the role, benefits.
Who can apply
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