Head of Provider Network Strategy

• Define the vision, strategy, metrics, and operating cadence for the full provider lifecycle, from acquisition and contracting through onboarding, activation, engagement, performance, and retention.

• Design clinician compensation models, tiered incentive structures, and utilization targets that balance rapid network scaling with strong gross margins.

• Partner with Recruiting to develop the systems, tools, playbooks, and provider value proposition needed to attract and convert clinicians at scale. Own funnel performance across sourcing, outreach, conversion, and offer acceptance.

• Own the journey from offer acceptance to first patient. Identify and eliminate friction across contracting, credentialing, onboarding, technology, scheduling, and training to reduce time-to-first-patient.

• Simplify and unify clinician onboarding across specialties, leveraging technology, automation, and AI where they improve efficiency while preserving the human touchpoints that matter.

• Translate business forecasts into provider capacity requirements and build models to ensure we have the right supply by specialty, geography, availability, and other relevant dimensions.

• Partner with Clinical Operations and clinical leadership to define and manage standards for provider quality, performance, engagement, utilization, and patient experience.

• Establish scalable operational guidelines for managing the network while navigating clinical, regulatory, credentialing, and worker-classification requirements.

• Hire, develop, and lead a high-performing provider operations team with clear goals, high accountability, and a strong culture of

• 8+ years of operational leadership experience in marketplace, provider network, or digital health operations.

• Proven track record in scaling 1099 clinician networks with a strong understanding of the operational, regulatory, and compliance considerations involved.

• 0→1 builder who thrives in ambiguity and can turn an undefined problem into a clear strategy, operating model, and scalable system.

• Data-driven & analytical operator who has owned critical funnel metrics end-to-end and knows how to diagnose friction and structurally improve conversion.

• First-principles systems thinker with strong instincts for automation, knowing which touchpoints to automate with technology/AI and which human touchpoints to protect to ensure a high-trust experience.

• Experienced people leader who has built and developed high-performing teams, set a high bar for execution, and creates an environment of autonomy, urgency, and accountability.

By joining Pomelo, you'll get in on the ground floor of a fast-moving, well-funded startup on a mission to improve outcomes for all mothers and babies. We cultivate a collaborative, patient-first environment where data drives our decisions and team members are challenged to learn, grow, and have fun together. We also offer:

• Comprehensive Health, Dental, and Vision coverage for employees and their families

• High deductible Health Plans with Health Savings Account (HSA) options

• Flexible Spending Account (FSA)

• Equity grant participation

• 401(k) program

• Competitive vacation policy

• 16 weeks paid parental leave

• Fully remote work flexibility (within the US) with offices in NYC and SF for those who prefer in-person work

We are committed to hiring the best team to improve outcomes for all mothers and babies. To solve the complex challenges facing the diverse population we serve, we need diverse perspectives, actively welcoming people of all races, ages, sexual orientations, gender identities and expressions, national origins, religions, disabilities, and veteran statuses. We strive to cultivate an inclusive and respectful environment where team members thrive by working across disciplines, moving fast, making data driven decisions, learning continuously, and always putting the patient first.