Head of Customer Experience & Journey Innovation
The Unlimited
KwaZulu-Natal, South AfricaPosted 25 days agoDiscoveredMatch locked
Full-timeSales Jobs
About the role
The Unlimited is seeking a Head of Customer Experience to lead our customer-focused journey across all touchpoints. You will shape the CX strategy, set clear standards, and ensure internal teams and partners deliver on our brand promise. You'll turn customer insights into action, building trust, loyalty and retention. As the voice of the customer, you'll use NPS and CSAT data to identify opportuni
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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