Guest Services Ambassador

Backup on-site team when the staff takes Annual leave or unexpected day off or delay at the site.

・Taking phone calls: Internal and External ・Managing vendor's visit (deliveries) ・Handling mails ・Managing pantries (replenishment) ・Welcoming the client's guests and visitors ・Booking and arranging meeting rooms ・Ordering replenishment: tea, coffee, and stationaries etc. ・Escorting vendors ・Setting/tiding up meeting rooms ・Air conditioning management ・Managing access cards ・Event support ・Handling use tickets ・Catering arrangement ・Lunch meeting arrangement and support ・Vendor management etc.

Experience

• 2-years' experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English and Japanese

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills

Work Location: Marunochi, Tokyo Smoking Policy: No smoking on premises (designated smoking areas available) Working Hours: 9:00 AM to 6:00 PM (hours may vary when working at client sites) Flexible Work Hours: Core hours apply Remote Work: On-site attendance required (Remote work requests require consultation) Holidays: Two days off per week (Follows Japanese calendar) Overtime Pay: Included. Fixed overtime pay (equivalent to 30 hours per month) is included in the base annual salary. Number of Openings: 1 Selection Process: Document Screening, Interview (multiple rounds planned) and Final Interview

Location:

On-site -Tokyo, Japan If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.