Guest Services Agent

• Greet / host / provide support for guests, visitors and employees
• Issue temporary badges
• Building/Campus/Area information center
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
• Organizes and maintains lobby / front desk areas
• Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging, and conference rooms. Submit work orders through appropriate channels.
• Assists with the coordination and scheduling of office/building maintenance activities including: luggage storage, lost & found and umbrella management
• Works collaboratively within the facility management and transportation team
• Anticipates and responds to Client's needs and concerns
• Identify potential risks and escalate, to ensure no incident or disruption to the Client's operations
• Additional job duties, as requested

• High school diploma or general education degree (GED);
• 2 years' experience in Hospitality, Soft Services or Operations and/or knowledge of commercial real estate industry, preferred.
• Proven skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Track record of initiative, integrity and good judgement.
• Highly collaborative with strong interpersonal skills.
• Excellent verbal and written communication skills with the ability to communicate professionally.
• Strong Customer Service skills
• Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook, and Access).

#LI

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.