Graduate – Process & Operations Transformation
About the role
Who We Are
1. Process & Operations Transformation activities
- Support end‑to‑end process improvement initiatives.
- Assist in current-state and future-state process design using structured process mapping methodologies.
- Support definition of process standards, handoffs, controls, and decision logic across process layers.
- Document workflows, create playbooks, and support operational change.
- Participate in design reviews to ensure alignment with enterprise process principles and governance standards.
- Support identification and intake of automation, analytics, and AI use cases aligned to process priorities.
- Assist enablement teams with requirements definition, process context, and value hypotheses for digital solutions.
- Analyze post-implementation outcomes to assess impact, adoption, and value realization.
- Support development and tracking of process KPIs, SLAs, and quality metrics.
- Support process governance forums by preparing materials, documenting decisions, and tracking actions.
- Assist in identifying process risks, control gaps, and compliance considerations across regions and systems.
- Partner with stakeholders to ensure process changes align with policy, audit, and regulatory expectations.
- Assist with stakeholder communications, training materials, and enablement content.
- Monitor process adoption signals and feedback to identify resistance points and improvement opportunities.
- Contribute to leadership-ready materials that communicate transformation progress, risks, and opportunities.
About the PREP Program
The PREP program is an early‑career accelerator within the Office of the Chief Operating Officer (OCOO). Designed for recent graduates with high potential, this program offers rotations across the core OCOO functional areas, giving graduates broad exposure, impactful project experience, leadership visibility, and a fast‑paced development environment. PREPs are placed in high‑impact teams led by OCOO LT members, including:
- Process & Operations Transformation
- Digital Strategy
- OCOO Strategy & Operations
- Service Excellence APJ, NA, LATAM, EMEA
- Service Excellence Embedded Financing
As an
OCOO PREP
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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
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