Global Logistics & Trade Compliance Coordinator
About Us
How We Work
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The Role
Global Logistics & Trade Compliance Coordinator
Location
What You'll Do
- Coordinate domestic and international shipments using UPS, FedEx, DHL, and other approved carriers.
- Prepare and review commercial invoices, shipping documentation, and customs paperwork for international shipments.
- Resolve international shipping issues, customs clearance delays, and carrier exceptions by working directly with carriers, customs brokers, and internal stakeholders.
- Ensure shipments comply with applicable export regulations, company policies, and international shipping requirements.
- Determine appropriate shipment values, HTS classifications, country of origin, Incoterms, and required export documentation with guidance from the Trade Compliance Manager.
- Monitor shipments from origin through final delivery and proactively communicate status updates.
- Support import and export compliance initiatives, including maintaining shipping records and audit documentation.
- Process inventory receiving transactions within Dynamics 365 (or similar ERP) and maintain asset accuracy.
- Support day-to-day warehouse operations including coordinating delivery, receiving, inspecting, and distribution of equipment to employees and internal teams.
- Identify opportunities to improve shipping processes, automation, reporting, and customer experience.
- Develop and maintain standard operating procedures (SOPs).
- Support logistics reporting and operational metrics.
What You'll Bring
- 4-6 years of experience in logistics, international shipping, supply chain, or trade compliance.
- Demonstrated experience managing international shipments from origin through customs clearance and final delivery.
- Working knowledge of import/export documentation, including commercial invoices, country of origin, HTS classification, and Incoterms®.
- Experience using ERP systems such as Microsoft Dynamics 365, SAP, Oracle, NetSuite, or similar.
- Hands-on experience with shipping platforms such as UPS WorldShip, FedEx Ship Manager, DHL, or similar carrier systems.
- Strong analytical and problem-solving skills with the ability to independently resolve logistics and shipping challenges.
- Critical thinkers who proactively identifies solutions, opportunities for process improvement and managing multiple priorities in a fast-paced, global environment.
- Excellent organizational skills with exceptional attention to detail.
- Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional teams.
- Advanced proficiency in Microsoft Excel and Microsoft Office Suite.
Nice to Have
- Basic understanding of Export Administration Regulations (EAR), Incoterms®, Customs regulations, and Harmonized Tariff Schedule (HTS).
- Familiarity with shipping dangerous goods, including lithium-ion batteries.
- Experience supporting global logistics operations.
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Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com .
How to Apply
Base Pay Ranges
Not included in the source posting: qualifications, benefits.
Skills
Who can apply
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