Global Hotel Program Manager
Hpe
Tlaquepaque, Jalisco, MexicoPosted Discovered via the company's careers siteMatch locked
Full time6+ years exp
About the role
Global Hotel Program Manager
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description
The Global Hotel Program Manager is responsible for leading the strategy, sourcing, and ongoing management of HPE's global hotel program within a large, complex organization. This role develops and executes category strategies that optimize spend, enhance the traveler experience, and ensure compliance with corporate policies.
The manager oversees supplier selection, contract negotiation, and performance management across a diverse portfolio of hotel partners, leveraging data-driven insights, market intelligence, and strong supplier relationships to drive value.
As a subject matter expert, this role collaborates cross-functionally with internal stakeholders, travel management companies, and suppliers to deliver cost savings, improve program adoption, and mitigate risk. The role also leads RFP processes, manages supplier relationships (including quarterly business reviews), and continuously evolves the hotel program in alignment with business needs and industry trends.
About the role
•
Define
annual objectives and milestones to ensure successful execution of the hotel program strategy
•
Lead
the end-to-end annual RFP process, including defining requirements, developing bid packages, and facilitating bidder conferences
•
Evaluate
and
negotiate
supplier proposals to secure competitive pricing and favorable contractual terms
•
Lead
supplier selection activities and provide final recommendations based on strategic, financial, and operational criteria
•
Negotiate
and
execute
supplier contracts to achieve optimal commercial outcomes
•
Develop
and
implement
strategies for chainwide hotel agreements
•
Drive
top-quartile compliance with the preferred hotel program
•
Build
and
maintain
relationships with global stakeholders to leverage local market insights and improve program performance
•
Collaborate
with hotel partners on strategic initiatives and long-term program development
•
Conduct
quarterly business reviews with key suppliers, analyzing performance metrics such as spend, volume, rate quality, availability, and market share
•
Develop
strategies for loyalty program enhancements, including status upgrades with preferred partners
•
Manage
corporate reward programs to maximize utilization and prevent benefit expiration
•
Oversee
long-term accommodation requests to ensure alignment with program standards and cost efficiency
•
Manage
third-party provider relationships (e.g., rate assurance), including performance tracking and savings realization
•
Leverage
reporting and analytics to expand discount availability and inform sourcing strategies
•
Monitor
and
resolve
escalated hotel service issues, including quality, payment, and safety concerns
•
Develop
and
execute
Online Booking Tool (OBT) strategies to optimize hotel display and promote preferred suppliers
•
Communicate
program goals, updates, and strategies to internal stakeholders, travel agencies, and external partners
•
Engage
travelers and arrangers through communication channels such as intranet content, training sessions, and supplier events
•
Represent
HPE within the hotel and travel industry; attend conferences as appropriate
•
Track
and
report
savings performance, including maintaining savings tools and providing regular updates
•
Support
supplier partnership initiatives, including Mutual Value Partnership (MVP) engagements
•
Expand
knowledge across broader travel categories to serve as a cross-functional subject matter expert
•
Support
additional team initiatives and projects as needed
About You
- Bachelor's degree
- 6-8 years of relevant experience in the hotel or travel industry
- Fluent in English
- Strong global/geographical knowledge
- Ability to comply with in-office work guidelines
Knowledge and Skills
- Strong knowledge of the travel industry, particularly hotel sourcing and corporate travel programs
- Proven relationship-building and stakeholder management skills
- Effective negotiation and contract management capabilities
- Strong analytical and problem-solving skills
- Ability to develop forecasts, plans, and strategic recommendations
- Adaptability and interest in leveraging evolving technologies (e.g., automation, AI tools)
- Excellent verbal, written, and presentation skills
- High attention to detail with a proactive, curious mindset
- Proficiency in Microsoft Office tools (e.g., Teams, SharePoint, Copilot, Excel)
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
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#operations
Job
Supply Chain & Operations
Job Level
Expert
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.
Not included in the source posting: benefits.
Skills
artificial-intelligenceexcel
Who can apply
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