Fulfillment & Inventory Supervisor

In this role, you will oversee warehouse associates, drive operational excellence, champion continuous improvement initiatives, and collaborate cross-functionally to support customer and business needs. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced distribution environment and enjoys developing high-performing teams.

Key Responsibilities Warehouse Operations & Fulfillment

• Supervise and coordinate daily warehouse activities, including order processing, inventory management, receiving, storage, and fulfillment operations.
• Ensure timely, accurate order fulfillment while meeting service, quality, and productivity objectives.
• Monitor workflow and operational performance to maintain efficient warehouse operations.
• Troubleshoot operational challenges and implement effective solutions to minimize disruptions.

Inventory Management & Systems

• Monitor inventory levels and maintain accurate inventory records through cycle counts and inventory audits.
• Investigate inventory discrepancies and implement corrective actions to improve inventory accuracy.
• Utilize and optimize Warehouse Management System (WMS) functionality to support inventory transactions and order processing.
• Ensure inventory control processes are consistently followed and maintained.

Team Leadership & Development

• Lead, coach, and develop warehouse associates to achieve operational, safety, and quality goals.
• Provide training, performance feedback, and ongoing development opportunities for team members.
• Foster a positive, collaborative, and accountable work environment that promotes employee engagement and continuous improvement.
• Support workforce planning and daily staffing needs to meet operational requirements.

Continuous Improvement & Cross-Functional Collaboration

• Identify and implement process improvements that enhance efficiency, productivity, and cost effectiveness.
• Collaborate with Supply Chain, Production, Sales, Customer Service, and other stakeholders to ensure seamless operations.
• Analyze and report on key performance indicators (KPIs), using data to drive operational improvements and decision-making.
• Support initiatives that improve service levels, inventory accuracy, and overall warehouse performance.

Safety & Compliance

• Promote and enforce a culture of safety throughout warehouse operations.
• Ensure compliance with company policies, procedures, and applicable regulatory requirements.
• Maintain adherence to warehouse safety standards and best practices.

Required Qualifications Education & Experience

• High School Diploma or equivalent.
• Minimum of 3 years of experience in a warehouse, distribution, fulfillment, or inventory management environment.
• At least 1 year of experience leading, supervising, or coordinating the work of team members.

Knowledge & Skills

• Experience using Warehouse Management Systems (WMS) and inventory control software.
• Strong understanding of warehouse operations, inventory management, fulfillment processes, and supply chain fundamentals.
• Proven ability to lead, motivate, coach, and develop employees in a team-based environment.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Strong analytical, problem-solving, and decision-making abilities.

Physical Requirements

• Ability to lift, move, and carry up to 50 pounds.
• Ability to stand, walk, bend, and perform warehouse-related activities for extended periods.

Preferred Qualifications

• Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field.
• Forklift certification.
• Experience supporting continuous improvement initiatives within a warehouse or distribution environment.
• Experience working with inventory optimization, warehouse metrics, and process improvement programs.