Connecting Odds
Sutherland

French speakers in Alexandria -Backoffice and voice account

Sutherland
Alexandria, Alexandria Governorate, EgyptPosted Discovered via the company's careers siteMatch locked
Full-time

Company Description

At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.

Job Description

This is a full-time hybrid employee role for a Customer Service Representative French Account at Sutherland's location in Alexandria. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication

Qualifications

  • Customer Service Representatives and Customer Service skills
  • Proficiency in French B2-C1
  • English B1
  • Grads only
  • Fixed morning shifts and fixed weekends (Saturdays and Sundays)
  • Previous experience in a similar role is a plus

Additional Information

  • Competitive Salary + Achievable KPIS/Allowances/Incentives
  • Social and medical insurance is provided
  • First 3 months are Fully Granted
  • Healthiest work environment (Great place to work certified)

Not included in the source posting: what you'll do, benefits.

Skills

artificial-intelligence

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.