Forward Deployed Engineer
Fractal Analytics
Posted Discovered via the company's careers siteMatch locked
On-siteFULL TIME1+ years exp
About the role
We're supporting a client with the recruitment requirement outlined below. If your recruiting expertise and networks align with the role, please apply to express your interest.
Once approved to work on the opportunity, you'll receive the full brief, including the client name, role details, and commercial terms.
Role Details
Location: San Francisco, California, USA
Industry: AI / Enterprise Software
Salary: $180,000-$300,000
Equity: 0.1%-0.5%
Employment Type: Full-time
Work Arrangement: Fully in-office, five days per week
Experience: 1-5 years
Visa Sponsorship: Available
About the Company
An early-stage AI company developing an enterprise platform that gives organizations access to 450+ open-source and commercial AI models through a unified interface.
Its platform supports enterprise AI agents, business-system integrations, and flexible deployment options, allowing companies to manage how AI is used across their organizations. The company serves approximately 100 customers, from startups to large enterprises, and sells globally.
About the Role
The company is looking for a Forward Deployed Engineer who can combine strong software engineering skills with direct customer-facing technical work.
You'll deploy the company's AI platform within customer environments, troubleshoot implementation issues, and work closely with customer teams and internal go-to-market stakeholders to ensure successful deployments.
The role combines customer implementation, technical problem-solving, and core product development. It also involves international travel and occasional on-site work at customer offices.
Responsibilities
- Deploy and configure the AI platform within customer environments.
- Work directly with customer engineering and business teams to resolve implementation issues.
- Troubleshoot deployment problems and ensure systems operate effectively.
- Partner with sales and client-facing teams as the technical lead during customer implementations.
- Translate customer requirements and technical challenges into product improvements.
- Contribute to core engineering and product development when needed.
- Travel internationally to customer sites for deployments and implementation support.
Requirements
- 1-5 years of professional software engineering experience, ideally at a high-growth or AI-native startup.
- Strong coding skills and software engineering fundamentals, with the ability to contribute to production product development.
- Demonstrated experience deploying, implementing, or troubleshooting software directly within customer environments.
- Ability to work across customer-facing implementation and core engineering tasks.
- Experience taking ownership of technical deployments, from configuration through issue resolution.
- Comfortable explaining technical concepts to non-technical stakeholders and collaborating directly with customers.
- Willingness to travel internationally and work on-site with customers when required.
Benefits
- Company apartment
- Relocation assistance
- Health, medical, and dental coverage
Interview Process
- Initial call
- Technical interview
- Technical exercise
- On-site session
- Reference screening
- Offer
Skills
artificial-intelligenceexpressgo
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.