Field Service Office Coordinator

: The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need.

• General Office Duties: Manages faxes and FedEx deliveries and shipments; works with third-party vendors to ensure office is operational; collects mail, scans content and disseminates to the appropriate department; responsible for light office cleaning.

• Patient Care: Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and all other Enovis products prescribed by HCPs; coordinates patient care for follow-up brace fitting appointments; responsible for verifying patient insurance benefits and collecting patient out-of-pocket costs.

• RCM Support: Assists with entry level data entry tasks; prepares file packets for entry into imaging system; indexes scanned documents; sorts, matches, and prepares appeals, claims, and other documents.

• Serves as a point of contact for contracted payers and accrediting agencies during on and offsite visits or audits.

• Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

• Other duties as assigned.

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• A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.

• Minimum of 2 years of experience in insurance reimbursement/DME medical billing requirements.

• Associate degree from two-year college or technical school.

• Proficiency in Microsoft Office applications and Adobe.

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• Bachelor's Degree in a related field.

• Demonstrated patient care experience.

• Working knowledge of Durable Medical Equipment (DME) and orthotic products.

• Previous experience with inventory management programs and/or EMRs.

• Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

• Typical office environment involving patient interaction.

• This job involves potential exposure to airborne and bloodborne pathogens.

• Physical Demands: Must frequently lift and/or move up to 60 pounds.

• Travel Requirements: May be required to travel up to 10% of the time, but overnight travel is not required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship.

"Creating better together". It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.

Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package that includes:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Spending and Savings Accounts

• 401(k) Plan

• Vacation, Sick Leave, and Holidays

• Income Protection Plans

• Discounted Insurance Rates

• Legal Services