Connecting Odds
PwC Campus

Field Engineer

PwC Campus
BrusselsPosted Discovered via the company's careers siteMatch locked
On-siteFull time

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Associate

Build meaningful impact in a digital-first environment

At PwC, we bring together people, business, technology and purpose to create lasting value. In a fast-changing world, we believe that sustainable impact comes from combining human ingenuity with cutting-edge technology. You'll join a collaborative and inclusive environment where your ideas matter, your growth is supported and your work contributes to helping colleagues deliver exceptional experiences every day.

About the team

You will be part of our

Products & Technology

team within Internal Firm Services in Belgium. This team enables a digital-first workplace by providing reliable, secure and high-performing IT services across our offices. As a Field Engineer, you act as the

face of IT on-site

, ensuring seamless end-user experiences through hands-on support, operational excellence and continuous improvement. You collaborate closely with Service Desk and Operations teams while maintaining ownership of the local user experience across Brussels, Ghent and Antwerp.

What your day will look like

No two days are the same - you'll operate in a dynamic, people-focused and fast-paced environment where technical expertise meets customer experience.

  • Provide

front-of-house and walk-in support

, delivering immediate, high-quality issue resolution

  • Perform

desk-side troubleshooting

for hardware, software and workplace incidents requiring physical presence

  • Execute

install, onboarding and move activities

, ensuring devices and workplaces are set up smoothly and efficiently

  • Support

meeting rooms and AV systems

, proactively ensuring readiness for critical meetings

  • Manage

device lifecycle and workplace setups

, including new joiners, movers and replacements

  • Coordinate

asset and peripheral logistics

, maintaining accuracy and efficiency

  • Deliver

onsite support for remote offices

(Ghent and Antwerp), ensuring consistent service levels

  • Contribute to

projects, rollouts and workplace transformations

, bringing a hands-on and solution-oriented mindset

  • Act as a

key link between end users and central IT teams

, translating needs into effective solutions

  • Identify opportunities to

improve processes and user experience

, driving continuous enhancement

What we will expect from you

We are looking for a

results-driven and people-oriented professional

who combines technical expertise with strong ownership and collaboration skills.

  • You take

ownership of user issues

, ensuring timely and high-quality resolution while maintaining a strong focus on customer satisfaction

  • You demonstrate a

problem-solving mindset

, analysing situations quickly and proposing pragmatic, scalable solutions

  • You work in a

structured and performance-driven way

, balancing operational priorities with longer-term improvements

  • You collaborate effectively with colleagues across teams, contributing to a

supportive and inclusive environment

  • You communicate clearly and professionally with both technical and non-technical stakeholders
  • You show

proactivity and curiosity

, continuously learning and staying up to date with workplace technologies

  • You contribute to

process optimisation, automation and efficiency improvements

, helping elevate service delivery

  • You bring a

hands-on, flexible and resilient attitude

, thriving in a dynamic and sometimes high-pressure environment

  • You have experience with

end-user support, IT troubleshooting, workplace services, device management and AV support

  • You are comfortable working

on-site across multiple locations

and adapting to evolving needs ​

About you

  • You hold a degree in IT or have equivalent hands-on experience in

field engineering or end-user support

  • You have a strong understanding of

workplace IT environments, hardware, software and user support processes

  • You combine

technical expertise with a customer-centric mindset

  • You are a

team player

who values collaboration, knowledge sharing and mutual support

  • You are

organised, detail-oriented and accountable

in your work

  • You are fluent in

English

, and ideally have a good knowledge of

Dutch and/or French

  • You are motivated by delivering

What we offer

At PwC, we invest in your growth, well-being and development, helping you build a career that is both meaningful and flexible.

  • A

challenging and impactful role

in a technology-driven and people-focused environment

  • Opportunities for

continuous learning, certifications and career growth

  • A

supportive and inclusive culture

where your development is a priority

  • A

competitive and flexible rewards package

, including mobility options and well-being initiatives

  • The possibility to be part of

innovative IT projects and transformations

  • A workplace where you can

take ownership, bring ideas and make a real difference

  • A strong focus on

Why PwC

At PwC, we are committed to building a diverse and inclusive workplace where everyone feels valued and empowered. We believe that different perspectives make us stronger and help us create better outcomes for our people and our clients. We process your personal data in accordance with

GDPR and Belgian labour regulations

, ensuring confidentiality and fairness throughout the recruitment process.

Education

(if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications

(if blank, certifications not specified)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Digital Tooling, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object-Oriented Programming (OOP) {+ 9 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Not included in the source posting: what you'll do.

Skills

artificial-intelligence

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.

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