Field Auto Adjuster - Lincoln, NE
About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
A Day in the Life of a Field Auto Damage Adjuster, and what it takes to do the job! As a Field Auto Damage Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment. You must reside in Lincoln, NE to be eligible for this role.
You'll wear a few hats to fill a few roles throughout your day that all require a level of experience.
- The Customer Service Expert -
you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always. •
The Investigator -
The Effective Communicator -
The Negotiator -
The Problem Solver -
The Recorder -
Preferred Qualifications
- You have 18 months+ experience in auto Collision estimating using CCC or Mitchell.
- Proficient written and verbal communication skills to effectively interact with customers.
- Strong attention to detail and ability to write precise and comprehensive estimates.
- Comfortable with utilizing technology and various platforms for claims processing.
- Excellent time management and organizational skills to manage multiple assignments effectively.
- Valid driver's license and willingness to travel as part of the job requirements.
Notice of Licensing Requirement
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire.
- If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Licensing Bonus
- This is not an entry level position. Candidates must have experience writing auto collision estimates using auto estimating programs such as: CCC One, Audatex, or Mitchell
You may be eligible for a $1000 Licensing bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.
Allstate Benefits:
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
Company Car
Not included in the source posting: benefits.
Skills
Who can apply
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