Facilities Coordinator
JLL empowers you to shape a brighter way
What this job involves
Service Delivery
- Actively support an environment of teamwork, cooperation, performance excellence, and personal success
- Conduct daily walkthroughs to ensure a clean and organized office environment
- Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
- Identify opportunities for improved operation and service excellence, making recommendations and conducting site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
- Provide a safe workplace through regular monitoring and proactive issue resolution
- Schedule and manage repairs and maintenance, minor works and other work requests, tracking all items to completion
- Provide information and direction to vendors, facilities staff and other service providers to ensure excellent coordination and execution of work with minimal disruption
- Assist in the procurement of vendors and services as required
- Coordinate the delivery of site amenities including fitness facilities, food services, massage services, transportation, and moves
- Act as the site key point of contact for facility-related inquiries
- Provide coordination and support for events, meetings and conference facilities
- Perform additional duties including reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and management of building access passes
- Support safety and security initiatives across the site
- Update and maintain accurate records and official documentation for the site(s) including web pages and other systems
- Support JLL operations including moves/reconfigurations, events, reception, and building operations
- Maintain and propose emergency response plans including evacuation procedures, implementation of after-hours emergency response, and environmental health and safety protocols.
Client Relationship Management
- Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
- Deliver an exceptional quality of service, as reflected by client feedback
- Coordinate site operations in accordance with all agreed policies, procedures and contract scope
Required Qualifications
- Excellent communication, organization and problem-solving skills
- Ability to work independently with little supervision and effectively deal with stressful situations
- Self-motivated; confident, energetic and flexible
- Proficiency in a range of information technology tools and platforms
Preferred Qualifications
- Prior experience in facilities, property management, hospitality or related fields
- Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services
- Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)
- FMP (Facilities Management Professional) certification
- Minimum 2 years of experience.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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California Residents only
Not included in the source posting: about the role, what you'll do.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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