Executive Assistant

Provide comprehensive administrative and executive support to the Chief Customer Officer, North America. This role is responsible for managing day-to-day administrative activities, coordinating schedules and communications, organizing meetings and travel, and ensuring the efficient operation of the executive office.

The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple priorities while handling sensitive information with discretion and professionalism.

• Manage a complex and frequently changing calendar, prioritizing appointments and resolving scheduling conflicts.
• Coordinate and schedule meetings, this can include customer, distributor, internal large and small meetings.
• Anticipate the executive's needs and ensure appropriate preparation for meetings, presentations, and business engagements.
• Prepare and organize meeting materials, agendas, presentations, and briefing documents.
• Manage incoming communications and prioritize requests requiring executive attention.
• Support special projects and administrative initiatives as assigned.
• Coordinate travel arrangements, including itineraries, accommodations, transportation, and meeting logistics.
• Manage travel and entertainment expenses in accordance with company policies and compliance requirements.
• Resolve travel-related issues and adjust plans as business needs change.
• Manage distribution lists, meeting invitations, and departmental communications as required.
• Handle highly confidential business and personnel information with discretion and integrity.
• Maintain a thorough understanding of company policies, procedures, and organizational protocols.
• Demonstrate professionalism and sound judgment when interacting with employees, leaders, customers, and external partners.

• Bachelor's degree or equivalent combination of education and relevant experience preferred.
• Minimum of 8-10 years of experience supporting senior executives, preferably within a large, complex organization.
• Demonstrated experience managing complex calendars, travel arrangements, and executive communications.

• Exceptional organizational and time management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• High degree of professionalism, discretion, and confidentiality.
• Ability to work independently while exercising sound judgment and initiative.
• Strong interpersonal skills with the ability to build effective working relationships at all levels of the organization.
• Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and other business productivity tools.
• Proven ability to adapt in a fast-paced environment and respond effectively to changing priorities.