Engineering Manager, Devops
The Opportunity – Why Join
Are you ready to redefine how an entire industry engages with customers? At AAA Life, we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people's lives when it matters most, then join AAA Life - a company uniquely positioned to reach tens of millions of existing AAA customers, backed by the strength of one of America's most trusted brands. We have embarked on a mission to double in size, becoming one of the largest providers in the US. These facts showcase why we're the right choice:
• On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies.
• On growth: we have the privilege to offer our products to tens of millions of Americans who are proud members of AAA.
• On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments.
• On culture: USA Today named us a 2025 top workplace nationwide. We believe the job of an insurance company is to do good, and our mission is to help our members during what is often the hardest times in their lives. We pick up the phone to people who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do - being there to talk to our members person-to-person. Most of our members have real life policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products. AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need.
The Next Phase
What You’ll Do
- Manage a team of engineers, ensuring clarity around responsibilities, goals, and deliverables
- Oversee engineering execution across the SDLC - ensuring consistency, quality, and velocity in delivery
- Drive team resourcing, including workforce planning, hiring, and skill development
- Partner with Product, QA, and DevOps to improve end-to-end delivery processes
- Identify and address gaps in team performance, technical capability, and delivery throughput
- Lead performance management processes: setting expectations, providing feedback, and enabling growth
- Own capacity and demand planning - ensuring engineering efforts are aligned with business priorities
- Support Agile planning and sprint ceremonies, and remove blockers to keep teams moving
- Foster a culture of ownership, collaboration, and continuous improvement
- Promote SDLC discipline by reinforcing use of tools, code standards, documentation, and testing
- Serve as the primary escalation point for engineering-related delivery challenges
What You Bring
- 6+ years of experience in software/technology engineering, including 2+ years managing or leading engineering teams
- Proven experience driving performance and delivery across full SDLC environments
- Strong understanding of Agile methodologies, engineering velocity, and quality metrics
- Experience with capacity planning, workforce development, and strategic hiring
- Comfortable managing team structure and adapting to shifting priorities
- Effective communicator with the ability to coach, guide, and support engineers
- Track record of fostering team engagement, accountability, and growth
- Familiarity with modern engineering tools (e.g., Git, Jira, CI/CD, monitoring tools)
Nice to Have
- Experience in regulated or compliance-heavy industries like insurance or fintech
- Exposure to cloud-native environments, microservices, and DevOps practices
- Experience leading hybrid or remote teams across multiple time zones
How You’ll Work
- Work Solution: Hybrid (non-regular cadence) or Remote (USA)
What We Bring to the Table
- Hybrid or remote work environment that promotes work-life balance
- Comprehensive medical, dental, and vision coverage starting from your first day
- Employer 401k match and employer contribution to a pension plan
- Generous PTO and paid parental leave to support your family needs
- Various associate resource groups and community involvement initiatives
Essential Job Functions
Not included in the source posting: about the role, qualifications.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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