Driver Operations Associate - Onboarding
About the role
What You'll Do:
• Callout assigned driver leads to assist and follow-up with the existing driver applications
• Upsell and highlight the benefits of joining Lalamove as a partner-driver to ensure that the target is consistently met
• Validate driver applications to determine approval or rejection based on documented processes.
• Accurately verify submitted documents, and timely recording of findings
• Adhoc tasks necessary to hit the targets and/or complete the tasks assigned
What We Seek:
- A passionate customer service professional who can assist our incoming partner riders with their application process
What You'll Need:
• Bachelor's Degree in any discipline is preferred
• Excellent data-related skills with knowledge of relevant tools and platforms (mostly in Microsoft Excel & Google Sheet)
• Strong communication skills, customer service, and attention to details.
• Proficient in Google Workspace (Docs, Sheets, Slides, Forms)
• Proficient in handling and analyzing data
Not included in the source posting: about the role, qualifications, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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