Director, Transformation Program Management
JLL empowers you to shape a brighter way
What this job involves
As a Transformation Portfolio Services Director within JLL's BE&T (Business Excellence & Transformation) Group, you'll drive best-in-class operational efficiencies across all JLL Services. Based in Bangalore, you'll play a senior role within the AOE program, owning portfolio-level business case management and transformation delivery. In this critical role, you will:
- Plan, monitor, and manage business cases across the AOE transformation portfolio
- Lead and support project activities, plans, and schedules tied to deliverables and milestones
- Own investment management processes and portfolio financials with precision
- Drive the delivery of tangible benefits from transformational programs, end to end
- Navigate complex, cross-functional stakeholder landscapes in a fast-paced environment
- Apply meticulous attention to detail across reporting, tracking, and documentation
- Work independently, instruct project teams, and act as a resource for less experienced colleagues
Your expertise in project management, financial acumen, and change delivery will be instrumental in maintaining the pace and discipline of JLL's transformation agenda. This position offers an opportunity to leverage advanced analytical capabilities and commercial judgment in a dynamic, global setting.
Business Case & Investment Management
Project & Program Delivery
Financial Reporting
Benefit Realization
Process Improvement
Problem Solving
Transformation Opportunity Identification
Risk & Change Management
Capability Building
Communication & Knowledge Management
Key Skills
- Demonstrable, highly commercial mindset with strong financial acumen
- Excellent listening and communication skills
- Logical, structured approach to problem-solving
- Ability to lead multiple teams/workstreams simultaneously
- Expert understanding of MS suite of solutions and AI tools
- Advanced proficiency in at least one project planning tool (e.g., Smart Sheets, Monday.com, MS Project)
- Ability to simplify complex investment/spend management scenarios for executive-level audiences
- Strong attention to detail and remarkable follow-through
- Self-motivated, with the ability to manage simultaneous projects on tight timelines
- Insatiable appetite for lifelong learning and professional development
We seek a candidate who blends project and change management expertise with strong financial and commercial acumen, capable of navigating complex transformation programs while working effectively across global teams.
Required Qualifications
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field
- 15+ years of experience in project management
- Advanced English communication skills
- Proven experience in complex global project or change management roles, with direct experience from concept to delivery
- Excellent analytical skills
- Expert understanding of Excel and advanced understanding of at least one project planning tool
- Experience gathering timely and accurate financial data
- Experience delivering a business case and/or end-to-end financial project delivery
- Ability to work closely with stakeholders and internal clients to understand requirements, provide project updates, and ensure satisfaction
- Demonstrated ability to see the big picture and make connections across topics, ideas, and teams
Preferred Qualifications
- Commercially and financially astute, comfortable with company P&L and, ideally, balance sheet concepts
- Understanding of or exposure to global real estate markets
- Experience in business case management across the full lifecycle, from creation through delivery and achievement of targets
- PMP certification or similar
- Experience writing business cases
- Experience in process analysis
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