Director, Product Partnerships - agentOS
Calling all innovators - find your future at Fiserv.
Job Title
About your role
What you'll do
- Define product-partnership strategy and ecosystem priorities, identify capability gaps, and make fact-based build, buy, or partner recommendations.
- Source and assess partners for strategic fit, client value, domain relevance, differentiation, technical readiness, operational maturity, economics, scalability, and risk.
- Engage partner product, engineering, architecture, data, and security teams to evaluate APIs, deployment, identity, data flows, agent architecture, observability, and support readiness.
- Define joint products and solutions, including experience, responsibilities, integration model, data flow, deployment, prototypes, commercial handoffs, launch plan, and outcomes.
- Lead risk-tiered intake, due diligence, technical onboarding, certification, governance, performance review, remediation, recertification, and offboarding.
- Partner with Legal, Compliance, Risk, Security, Privacy, Procurement, and Operations on data use, intellectual property, controls, service levels, incidents, continuity, and support.
- Coordinate with Marketplace & Monetization on packaging and economics, AI Agents on domain use cases, and platform teams on runtime, connectivity, evaluation, and monitoring.
- Own partner scorecards and portfolio decisions based on quality, reliability, adoption, client value, incidents, service levels, commercial contribution, and strategic value.
Experience you'll need to have
- 8+ years of experience in product partnerships, product management, platform ecosystems, solution strategy, fintech, enterprise software, or related technology roles.
- Experience evaluating, shaping, onboarding, and scaling technology partners as part of a product or platform strategy, not only administering agreements.
- Strong technical fluency across APIs, cloud platforms, data, integrations, identity, security, AI agents, evaluation, observability, and production operations.
- Financial-services domain expertise in banking, payments, cards, merchant acceptance, fraud, risk, compliance, servicing, or financial operations.
- Practical AI fluency, including using AI-assisted tools for research, technical analysis, joint solution design, prototypes, requirements, and executive-ready presentations.
- Strong commercial and executive judgment, including connecting partner technology to client value, differentiation, adoption, economics, and operating burden.
Experience that would be great to have
- Experience with AI-agent ecosystems, developer platforms, marketplaces, cloud ecosystems, or partner certification programs.
- Experience with AWS Bedrock, leading model providers, agent frameworks, MCP, or related technologies.
- Experience conducting technical due diligence, proofs of concept, strategic investments, or build-buy-partner assessments.
- Experience designing joint go-to-market, marketplace, licensing, usage-based, referral, reseller, or revenue-sharing models.
How you'll work
Salary Range
$163,200.00 - $244,800.00
These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity
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