Director, Patient Experience Program

• Bachelor's degree required; MBA or advanced degree in business or sciences preferred.
• 10+ years of relevant leadership experience, including roles in sales and marketing.
• Proven ability to articulate and align franchise/divisional vision and priorities.
• Track record of building high-impact external relationships that unlock growth.
• Advanced analytical skills to translate patient, customer, and market data into strategic actions.
• History of designing and implementing customer solutions that drive measurable business impact.
• Strong command of P&L, forecasting, ROI, and value creation.
• Demonstrated critical thinking, decision-making, and persuasive communication.
• Proven ability to build high-performing teams and prioritize engagement and development.
• Diverse cross-functional experience (beyond sales/marketing) and bilingual French considered assets.
• Travel up to 30%

Your work will power rapid patient impact and shape the future of rare disease care in Canada and beyond. You will experience the true meaning of redefining lives - every day. When we put unexpected teams in the same room, we redefine bold thinking with the power to inspire life-changing medicines.

In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca's Alexion Rare Disease Unit, you'll find an environment where diversity is celebrated and innovation thrives. Our patient-driven culture encourages exploration of new insights that profoundly impact lives. We value kindness alongside ambition as we strive for success in serving those in need. With tailored development programs designed for skill enhancement and empathetic understanding of patient journeys, you'll be empowered to make a difference. Supported by exceptional leaders and peers ready to lift you in marketing compliance and beyond.

At Alexion, you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a meaningful difference in patients' lives. Ready to lead and inspire? Apply now and take the first step towards a fulfilling career at Alexion, AstraZeneca Rare Disease. #LI-Hybrid We are using AI as part of the recruitment process.

This advertisement relates to a current vacancy.