Director, Business Development - Surety (Large Commercial)
About the role
If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Areas of focus for this role:
- I
dentifying expansion opportunities
Contributing to territory-level business planning by
tracking production, visibility, and marketing trends and activities
- Supporting the
negotiation and execution
of indemnity, collateral, and other risk-mitigation arrangements on larger or more complex accounts
- Providing
consultative underwriting guidance
Monitoring portfolio trends
Coordinating with internal business partners
such as Claims, Legal, Finance, Compliance, and Operations on complex account matters and operational processing opportunities
- Maintaining
awareness
of regional market conditions, industry developments, and competitive dynamics that may affect underwriting strategy within the territory
- Assisting with r
emediation strategies
for stressed or deteriorating accounts, including action planning, communication strategy, and monitoring requirements
The ideal candidate will have experience in the following areas:
- Significant experience in
large commercial surety underwriting
, including both new business and portfolio management of complex or high-exposure accounts.
- Demonstrated success in
territory development and broker distribution management
, with the ability to identify expansion opportunities, build producer plans, and develop target account strategies.
- Advanced ability to
analyze complex financial statements
, including interpretation of profitability, leverage, cash flow, working capital, liquidity, backlog, and work-in-progress trends.
- Experience evaluating
credit quality and capacity
of privately held and publicly traded companies, including identification of emerging deterioration and concentration risk.
- A
CPA
designation or experience in financial or credit underwriting is highly transferable to this role.
- Expertise in reviewing
bond forms, indemnity agreements, collateral arrangements, and other risk-mitigation structures
for larger or more complex accounts.
- Proven ability to
structure, negotiate, and recommend underwriting terms
that appropriately balance growth objectives with risk discipline.
- Experience monitoring and managing a
territory or portfolio of surety business
, including trend analysis, close-out strategies, and proactive identification of adverse developments.
- Strong
marketing and relationship-management skills
Job Description Summary
Key Responsibilities
- Analyzes performance of portfolio as well as individual account performance and develops appropriate action to drive profitable growth based upon the analysis. Monitors risk selection, renewal retention and pricing decisions on a portfolio and an individual account level.
- Reviews and approves underwriting decisions of staff and ensures compliance to legal requirements and organizational, business and strategic objectives. Provides recommendations to leadership regarding underwriting strategy and opportunity. Measures and manages underwriting processing and quality. Actively manages and participates in agency management. May review complex or escalated business and make underwriting decisions based on the underwriting authority granted to the role, using company underwriting guidelines and standards.
- Determines priorities and workflow/service standards for the department. Monitors and manages performance measurements to ensure effectiveness of the department's service delivery process. Effectively aligns organizational structure to drive business results.
- Plans, develops and integrates territory sales plans to achieve top and bottom-line objectives. Translates strategic business plans into organizational direction. Creates financial and operational goals, budget and timelines to meet company standards. Directs associates and provides performance management, salary planning and administration, organizational planning, hiring and placement.
- Drives sales strategies to develop new business, improve retention and maintain profitability. Meets regularly with clients to enhance relationships and drive business results. Handles escalated customer service issues and requests.
- Provides input to leadership regarding strategic and business plans and helps identify operational opportunities and efficiency. Consults with agents and brokers to provide expertise, educate and identify business opportunities. Consults with team to develop experience, understanding and expertise in each situation to make the best possible decisions. Consults with Home Office leaders on accounts requiring higher level of authority.
- Communicates strategic direction and operational plans to internal associates and external partners. Communicates policies, procedures and financial budgets that result in attainment of business objectives. Ensures awareness of strategic corporate initiatives to maintain effectiveness in the field. Works in partnership with agencies to expand the program share amount in a shared surety account and understands the existing surety program in place.
- Develops and maintains strong business relationships with key groups and individuals within the commercial lines market. Develops effective internal and external collaborative partnerships across all customers and related functions, including: Claims, Marketing, IT, etc. to understand business developments and build a support network to help resolve business needs.
- Works in partnership with fellow leaders to manage the training of associates within the surety organization to ensure a high degree of competency and professionalism. Coaches territory managers and field underwriters on actively pursuing surety opportunities with agencies and/or brokers to develop and grow a profitable territory.
May perform other responsibilities as assigned.
Reporting Relationships
Education
License/Certification/Designation
Experience
Knowledge, Abilities and Skills
Values
Overtime Eligibility
Working Conditions
ADA
Benefits
NOTE TO EMPLOYMENT AGENCIES
Not included in the source posting: about the role.
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