Director of Advancement Services & Operations
About the role
Director of Advancement Services & Operations
gift processing, data management, donor stewardship, prospect research, and reporting
best practices for donor recognition, data integrity, and financial reconciliation
Advancement Services & Data Management
- Oversee
donor database management
, ensuring accurate and timely entry of gifts, pledges, and donor records.
- Develop and enforce
data integrity policies and best practices
for donor and alumni records, ensuring accuracy and compliance with industry standards.
- Lead efforts to
analyze fundraising trends
, campaign performance, and donor giving patterns to support fundraising strategies.
- Ensure alignment between
advancement services and finance
IRS and CASE standards
.
- Manage the
gift processing team
, ensuring efficient and accurate documentation and acknowledgment of donations.
- Maintain and oversee
data security, donor confidentiality, and compliance with university policies
Stewardship & Donor Recognition
- Develop and implement a
comprehensive donor stewardship program
to enhance donor engagement and retention.
- Excellent written and verbal communication skills, with the ability to create
impactful donor communications and stewardship materials
.
- Strong project management skills, with the ability to lead multiple initiatives and meet deadlines.
- High attention to detail, analytical thinking, and ability to problem-solve in a complex environment.
- Ability to work collaboratively and
build strong relationships
thank-you letters, impact reports, donor recognition programs, and special stewardship communications.
- Advanced knowledge of
gift processing, data analytics, financial reconciliation, and fundraising compliance standards
.
- Experience with
prospect research tools
(i.e., WealthEngine, iWave, or DonorSearch) and fundraising analytics.
- Strong proficiency in
Microsoft Office Suite
data visualization tools
.
- Understanding of
CASE, AFP, and IRS regulations
Communication & Organizational Skills
- Excellent written and verbal communication skills, with the ability to create
impactful donor communications and stewardship materials
.
- Strong project management skills, with the ability to lead multiple initiatives and meet deadlines.
- High attention to detail, analytical thinking, and ability to problem-solve in a complex environment.
- Ability to work collaboratively and
build strong relationships
with donors, university leadership, and advancement staff.
- Coordinate with development officers to provide
customized stewardship plans for major donors and endowed gift contributors
.
- Manage naming opportunities, donor walls, and other forms of public recognition for key supporters.
- Plan and execute
donor appreciation events
Prospect Research & Fundraising Analytics
- Conduct
prospect research and wealth screening
to identify potential major gift donors, corporate partners, and foundation funders.
- Provide
data-driven insights and reports
to support fundraising campaigns, major gift solicitations, and donor pipeline development.
- Work closely with development officers and university leadership to create
fundraising performance dashboards and analytics reports
Leadership & Collaboration
- Serve as a key member of the
Institutional Advancement leadership team
, contributing to strategy development and long-term planning.
- Partner with the
Vice President for Institutional Advancement & External Affairs
to enhance fundraising operations and donor engagement.
- Supervise and mentor advancement services and stewardship staff, ensuring high performance and professional development.
- Work collaboratively with
university leadership, finance, alumni relations, and academic units
Minimum Requirements
- A bachelor's degree in business administration, finance, nonprofit management, or a related field.
Preferred Qualifications
- Experience working in
higher education fundraising
and advancement services.
- Knowledge of
fund accounting, fundraising reporting, and reconciliation practices
.
- Experience managing
naming opportunities, endowment stewardship, and donor recognition programs
Not included in the source posting: benefits.
Skills
Who can apply
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