Department Assistant - Case Management
Employment Type
Shift
Saint Francis Hospital and Medical Center
Department Assistant
Case Management
The Case Management Assistant
What will you do
- Pull daily reports and census from EPIC on inpatient units.
- Maintains accurate and up-to-date documentation in the departmental records.
- Collaborates daily with the Inpatient Care Coordinators regarding anticipated discharges and attends multidisciplinary rounds on the inpatient units as needed.
- Assists Inpatient Care Coordinators in communicating with insurance companies via telephone and electronic portal access for authorization or denial request for patients discharging to a skilled nursing facility.
- Will assist with skilled nursing facility and home health agency referrals via EPIC communication as needed to assist with timely patient throughput.
- Alerts all appropriate staff members when patients have been accepted to homecare and post-acute rehab and provides transport times to staff if/when arranged.
- Works closely with Inpatient Care Coordinators to ensure the patient's prompt return to the nursing home when the patient is medically stable.
- Coordinates and arranges transportation for patients returning home via Veyo and M7 transport services.
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Minimum Qualifications
Education
: High School diploma or general equivalency diploma (GED) required. Associate's preferred
- Medical Assistant Certification a plus
- Previous Healthcare experience preferred
- Medical terminology, computer skills, excellent communication, interpersonal and telephone skills and a friendly and professional demeanor.
- Sensitivity to patients and families under stress of acute illness. Ability to follow the iCare customer service philosophy.
- Ability to ensure the confidentiality and integrity of protected health information
- Demonstrated ability to manage and prioritize multiple activities while working in a fast-paced environment
- Must be detail-oriented and have a high degree of organizational skills.
- Demonstrated ability to set priorities and demonstrate flexibility in own assignment and work schedule.
Highlights
- Competitive pay
- Mission-Driven Team Environment
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Compensation and Benefits
At Trinity Health Of New England , we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.
Pay Range: $18.70 - $28.05 per hour
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our comprehensive benefits package includes, if eligible:
- Medical, Dental, Prescription Drug and Vision Coverage
- Retirement Savings Program with Employer Match
- Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
- Tuition Reimbursement and Professional Development Opportunities
- Basic and Supplemental Life and AD&D Insurance
- Well-being Initiative
- Career Growth and Advancement Opportunities within Trinity Health
Facility Information
Our Commitment
Not included in the source posting: about the role, what you'll do.
Who can apply
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