Deal Registration Specialist
About the role
Location
Hours
Position Overview and Objective
Primary Responsibilities and Duties
- Review and process deal registrations submitted by Channel Partners, identifying and addressing issues using sound judgment within established guidelines.
- Serve as a data steward by supporting accurate Partner, Prospect, and Customer account creation, along with ongoing data maintenance in Salesforce, following defined processes.
- Assist with Partner Operations reporting via SFDC dashboards, as assigned.
- Help resolve questions and issues related to deal registrations, account creation, and Partner Operations requests.
- Respond independently to inquiries related to deal registrations, opportunities, and other Partner-related topics, ensuring responses are clear, timely, and helpful.
- Provide backup support to adjacent Sales Operations teams as needed, helping to maintain continuity of operations.
- Support special projects as they arise, contributing to broader operational priorities.
Key Skills
- Excellent communication skills: verbal, written
- Motivated, organized, self-starter
- Ability to work in a fast-changing environment, while maintaining work quality and attention to detail.
Minimum Qualifications
- Two or more years' experience in sales/channel operations, or a similar role.
- Salesforce.com (SFDC), or equivalent Customer Relationship Management tool
Preferred Qualifications
- Prior experience working with Channel Partners is preferred.
- Undergraduate degree from an accredited university.
About Arctic Wolf
Our Values
India
wolves receive compelling compensation and benefits packages, including:
- Equity for all employees
- Flexible annual leave, paid holidays and volunteer days
- Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
- Fertility support and paid parental leave
- Employee Assistance Program
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.
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Security Requirements
Not included in the source posting: benefits.
Skills
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